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Helpful answers
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Jul 29, 2014 8:00 AM in response to supportmacrotronicsby Texas Mac Man,Need more info. What are you trying to do?
Are you trying to activate a new iPad? Or a used iPad?
How to Fix an iPad When It Says It "Could Not Activate"
http://everydaylife.globalpost.com/fix-ipad-says-could-not-activate-26085.html
Get help activating your iPhone (iPad)
http://support.apple.com/kb/TS3424
Cheers, Tom
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Jul 30, 2014 5:16 AM in response to Texas Mac Manby supportmacrotronics,A customer buys from our shop this ipad and we create an apple id for it so he can download apps, after that he did a reset and now we need to reactivate the ipad . The client remember the password but he forget the email address.
Please be kind to help me
Regards,
Francois
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Jul 30, 2014 5:57 PM in response to supportmacrotronicsby Texas Mac Man,Talk to Apple Support. A Senior Advisor could unlock the device as long as you are able to provide the device serial number and proof of purchase.
The direct number for Apple’s Support is (800) 694-7466
Streamlined email process for removing activation lock
AppleCare has announced a new process to assist institutions with returned devices which may be activated locked. For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained. After the initial call customers can email with the required documentation for all Activation Lock Removal requests.
Cheers, Tom