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The recipient can't see the balance of an iTunes gift amount.

I gifted an amount via app store but the recipient hasn’t received anything 5 days later.
The amount has already been withdrawn from my credit card and I have already received a receipt from Apple.

Thanks

Mac Pro

Posted on Jul 29, 2014 4:25 AM

Reply
1 reply

Jul 31, 2014 9:37 AM in response to jaco4377

Hi jaco4377,


How to see your iTunes gift balance is described in this article -


iTunes Store: iTunes Gift balances

http://support.apple.com/kb/HT5035


If the balance is still not showing up, you may need to contact iTunes Store Support to get things straighten things out. See the link at the bottom of the page above.


Thanks for using Apple Support Communities.


Best,


Brett L

The recipient can't see the balance of an iTunes gift amount.

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