How to remove smart shopper

I have Maverick on a MacBookPro. I some how opened a webpage to Photo-zoom and since then have a program called SmartShopper which pops up adverts on any webpage I am loged onto. I have scanned with Bitdefender and avast with no success. Anyone know how to get rid of the is curse?

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 29, 2014 7:19 AM

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16 replies

Jul 29, 2014 8:20 AM in response to mikefrompietermaritzburg

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/(de|[nst]):/p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Jul 30, 2014 1:16 AM in response to Linc Davis

Boot Mode: Normal



Battery cycles: 396



Battery condition: Service Battery



System diagnostics



2014-07-28 firefox_2014-07-26-171441_mike-ollemanss-macbook-pro.wakeups_resource.spin spin

2014-07-29 WindowServer_2014-07-28-100642_mike-ollemanss-macbook-pro.wakeups_resource.spin spin

2014-07-29 com.avast.daemon_2014-07-28-143931_mike-ollemanss-macbook-pro.cpu_resource.spin spin

2014-07-29 diskarbitrationd,HWNetCfg,HWPortCfg,HWPortCfg,mDNSResponder,sudo_2014-07-28-200 601_mike-ollemanss-macbook-pro.shutdownStall shutdownStall

2014-07-29 firefox_2014-07-28-140010_mike-ollemanss-macbook-pro.wakeups_resource.spin spin

2014-07-29 firefox_2014-07-28-193959_mike-ollemanss-macbook-pro.wakeups_resource.spin spin

2014-07-29 plugin-container_2014-07-28-100649_mike-ollemanss-macbook-pro.wakeups_resource. spin spin

2014-07-30 CVMCompiler,CVMServer,diskarbitrationd,HWNetCfg,HWPortCfg,HWPort_2014-07-29-120 525_mike-ollemanss-macbook-pro.shutdownStall shutdownStall

2014-07-30 diskarbitrationd,HWNetCfg,HWPortCfg,HWPortCfg,InternetSharing,mD_2014-07-29-155 449_mike-ollemanss-macbook-pro.shutdownStall shutdownStall

2014-07-30 firefox_2014-07-29-114929_mike-ollemanss-macbook-pro.wakeups_resource.spin spin



Kernel messages



Jul 24 09:29:18 disk1: I/O error.

--- last message repeated 13 times ---



Loaded extrinsic kernel extensions



com.rim.driver.BlackBerryUSBDriverInt (0.0.67)

com.intego.kext.VirusBarrierKPI (10.6.17)

com.intego.kext.VirusBarrier.AppBarrierKPI (10.6.17)

com.intego.iokit.BehavioralKext (1)



Extrinsic daemons



com.intego.VirusBarrier.antivandal.hks

com.bitdefender.CoreIssues

com.bitdefender.Daemon

com.bitdefender.UpdDaemon

com.trusteer.rooks.rooksd

com.splashtop.streamer.SRServiceDaemon

com.smithmicro.schedulerdaemon

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.intego.VirusBarrierX6.scanner.daemon

com.intego.VirusBarrierX6.daemon

com.intego.task.manager.daemon

com.intego.netupdate.daemon

com.intego.commonservices.metrics.kschecker

com.intego.commonservices.icalserver

com.intego.commonservices.daemon

com.dimdim.dimdimupdater

com.bitdefender.upgrade

com.bitdefender.AuthHelperTool

com.barebones.textwrangler

com.adobe.fpsaud



Extrinsic agents



de.novamedia.VodafoneDeviceObserver

com.splashtop.streamer.SRServiceAgent

com.smithmicro.cleaning.quickbackupcheck

com.oracle.java.Java-Updater

com.intego.VirusBarrierX6.alert

com.intego.task.manager.notifier

com.intego.netupdate.agent

com.intego.commonservices.statusitem

com.epson.epw.agent

com.dimdim.webmeetingplugin

com.bitdefender.antivirusformac

com.adobe.CS5ServiceManager

com.nchsoftware.expressaccounts.agent

com.adobe.ARM.UUID



launchd items



/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

(com.adobe.CS5ServiceManager)

/Library/LaunchAgents/com.bitdefender.antivirusformac.plist

(com.bitdefender.antivirusformac)

/Library/LaunchAgents/com.dimdim.webmeetingplugin.plist

(com.dimdim.webmeetingplugin)

/Library/LaunchAgents/com.epson.epw.agent.plist

(com.epson.epw.agent)

/Library/LaunchAgents/com.intego.commonservices.statusitem.plist

(com.intego.commonservices.statusitem)

/Library/LaunchAgents/com.intego.netupdate.agent.plist

(com.intego.netupdate.agent)

/Library/LaunchAgents/com.intego.task.manager.notifier.plist

(com.intego.task.manager.notifier)

/Library/LaunchAgents/com.intego.VirusBarrierX6.alert.plist

(com.intego.VirusBarrierX6.alert)

/Library/LaunchAgents/com.intego.VirusBarrierX6.statusitem.plist

(com.intego.VirusBarrierX6.statusitem)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.smithmicro.cleaning.quickbackupcheck.plist

(com.smithmicro.cleaning.quickbackupcheck)

/Library/LaunchAgents/com.splashtop.streamer.SRServiceAgent.plist

(com.splashtop.streamer.SRServiceAgent)

/Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist

(de.novamedia.VodafoneDeviceObserver)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist

(com.apple.qmaster.qmasterd)

/Library/LaunchDaemons/com.barebones.textwrangler.plist

(com.barebones.textwrangler)

/Library/LaunchDaemons/com.bitdefender.AuthHelperTool.plist

(com.bitdefender.AuthHelperTool)

/Library/LaunchDaemons/com.bitdefender.upgrade.plist

(com.bitdefender.upgrade)

/Library/LaunchDaemons/com.dimdim.dimdimupdater.plist

(com.dimdim.dimdimupdater)

/Library/LaunchDaemons/com.intego.commonservices.daemon.plist

(com.intego.commonservices.daemon)

/Library/LaunchDaemons/com.intego.commonservices.icalserver.plist

(com.intego.commonservices.icalserver)

/Library/LaunchDaemons/com.intego.commonservices.metrics.kschecker.plist

(com.intego.commonservices.metrics.kschecker)

/Library/LaunchDaemons/com.intego.netupdate.daemon.plist

(com.intego.netupdate.daemon)

/Library/LaunchDaemons/com.intego.task.manager.daemon.plist

(com.intego.task.manager.daemon)

/Library/LaunchDaemons/com.intego.VirusBarrierX6.daemon.plist

(com.intego.VirusBarrierX6.daemon)

/Library/LaunchDaemons/com.intego.VirusBarrierX6.scanner.daemon.plist

(com.intego.VirusBarrierX6.scanner.daemon)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.smithmicro.schedulerdaemon.plist

(com.smithmicro.schedulerdaemon)

/Library/LaunchDaemons/com.splashtop.streamer.SRServiceDaemon.plist

(com.splashtop.streamer.SRServiceDaemon)

/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist

(com.trusteer.rooks.rooksd)

Library/LaunchAgents/com.adobe.ARM.UUID.plist

(com.adobe.ARM.UUID)

Library/LaunchAgents/com.nchsoftware.expressaccounts.agent.plist

(com.nchsoftware.expressaccounts.agent)



Startup items



/Library/StartupItems/HWNetMgr/HWNetCfg

/Library/StartupItems/HWNetMgr/HWNetMgr

/Library/StartupItems/HWPortDetect/HWPortCfg

/Library/StartupItems/HWPortDetect/HWPortDetect

/Library/StartupItems/HWPortDetect/StartupParameters.plist



Extrinsic loadable bundles



/System/Library/Extensions/cdc.kext

(com.zte.driver.cdc_usb_bus)

/System/Library/Extensions/cdc_ecm_qmi.kext

(com.zte.driver.cdc_ecm_qmi)

/System/Library/Extensions/hp_Inkjet7_io_enabler.kext

(No bundle ID)

/System/Library/Extensions/HuaweiDataCardDriver.kext

(com.huawei.driver.HuaweiDataCardDriver)

/System/Library/Extensions/IceraUSBMassStorageBypass.kext

(com.novamedia.driver.IceraUSB_MSD_Bypass)

/System/Library/Extensions/MerlinHSDPADriver.kext

(com.novatelwireless.driver.MerlinHSDPA)

/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext

(de.novamedia.oem.vodafone.vtp.huawei.cdc)

/System/Library/Extensions/NMSamsungDriver_106.kext

(de.novamedia.driver.NMSamsung)

/System/Library/Extensions/NMSmartplugSCSIDevice_106.kext

(de.novamedia.driver.NMSmartplugSCSIDevice)

/System/Library/Extensions/NovatelWireless3G.kext

(com.novatelwireless.driver.3G)

/System/Library/Extensions/NovatelWirelessFilter.kext

(com.novatelwireless.driver.DisableAutoInstall)

/System/Library/Extensions/NovatelWirelessUSBCDCECMControl.kext

(com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl)

/System/Library/Extensions/NovatelWirelessUSBCDCECMData.kext

(com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData)

/System/Library/Extensions/Option72.kext

(com.option.driver.Option72)

/System/Library/Extensions/OptionHS.kext

(com.option.driver.OptionHS)

/System/Library/Extensions/OptionMSD.kext

(com.option.driver.OptionMSD)

/System/Library/Extensions/OptionQC.kext

(com.option.driver.OptionQC)

/System/Library/Extensions/RIMBBUSB.kext

(com.rim.driver.BlackBerryUSBDriverInt)

/System/Library/Extensions/RIMBBVSP.kext

(com.rim.driver.BlackBerryUSBDriverVSP)

/System/Library/Extensions/Vodafone.kext

(com.vodafone.driver)

/System/Library/Extensions/ZTEUSBCDCACMData.kext

(com.ZTE.driver.ZTEUSBCDCACMData)

/System/Library/Extensions/ZTEUSBMassStorageFilter.kext

(com.ZTE.driver.ZTEUSBMassStorageFilter)

/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

(info.emagic.driver.unitor)

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

(net.telestream.wmv.import)

/Library/Intego/IntegoStatusItem.bundle

(com.intego.statusitem)

/Library/Intego/netupdated.bundle

(com.intego.NetUpdateDaemon)

/Library/Intego/TaskManager/TM_Notifier.app

(com.intego.commonservices.taskmanager.notifier)

/Library/Intego/virusbarrier.bundle

(com.intego.VirusBarrierIntegod)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/GarminGpsControl.plugin

(com.garmin.GarminGpsControl)

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

(com.microsoft.officelive.browserplugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/Internet Plug-Ins/wkDimdimControl.plugin

(com.dimdim.wkDimdimControl)

/Library/PhonePlugins/Nokia-E90.phoneplugin

(com.nokia.phoneplugin.NokiaE90)

/Library/PhonePlugins/Nokia_N97_isync_plugin_2v1.phoneplugin

(com.nokia.phoneplugin.NokiaN97)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/RapportPreferences.prefPane

(com.trusteer.RapportPreferences)

/Library/QuickTime/Flip4Mac WMV Advanced.component

(net.telestream.wmv.advanced)

/Library/QuickTime/Flip4Mac WMV Export.component

(net.telestream.wmv.export)

/Library/QuickTime/Flip4Mac WMV Import.component

(net.telestream.wmv.import)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/Services/VirusBarrier X6 Service.service

(com.intego.VirusBarrier_X6_Service)

/Library/Spotlight/LogicPro.mdimporter

(No bundle ID)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)



Unsigned shared libraries



/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib



hosts



127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 hl2rcv.adobe.com



Safari extensions



AdBlock

photozoom

TrafficLight



Restricted user files: 138



Font problems: 45



Elapsed time (s): 372

Sep 21, 2014 4:19 PM in response to Allan Eckert

Allan,

The new adware tool at the safemac.com is called AdwareMedic. I used it to remove "Shopper Helper Pro" from Firefox. It worked when nothing else would. FWIW, I see where I picked up that extension....I was uninstalling and reinstalling Silverlight for the umpteenth time (it crashes perpetually, which is another topic altogether). I mistakenly didn't select the Microsoft link to Silverlight...I selected some other website and I noticed (too late) that I had clicked to add some add-ons. Live and learn.


Thanks for the tip.

CB

Sep 23, 2014 2:21 PM in response to Linc Davis

Start time: 17:10:48 09/23/14



Model Identifier: MacBookAir6,1

System Version: OS X 10.9.4 (13E28)

Kernel Version: Darwin 13.3.0

Boot Mode: Normal

Time since boot: 4:09



Diagnostic reports



2014-09-20 Digital Performer crash

2014-09-20 Digital Performer crash

2014-09-23 Digital Performer crash



Log



Sep 18 22:36:41 WARNING: hibernate_page_list_setall skipped 6950 xpmapped pages

Sep 19 16:13:47 WARNING: hibernate_page_list_setall skipped 2672 xpmapped pages

Sep 19 18:48:08 wl0: Roamed or switched channel, reason #8, bssid 44

Sep 19 20:42:11 wl0: Roamed or switched channel, reason #8, bssid 44

Sep 19 23:54:00 WARNING: hibernate_page_list_setall skipped 2672 xpmapped pages

Sep 20 00:16:00 WARNING: hibernate_page_list_setall skipped 4449 xpmapped pages

Sep 20 00:16:05 WARNING: hibernate_page_list_setall skipped 4449 xpmapped pages

Sep 20 10:19:31 WARNING: hibernate_page_list_setall skipped 524 xpmapped pages

Sep 20 10:20:54 wl0: Roamed or switched channel, reason #8, bssid 44

Sep 20 13:50:11 WARNING: hibernate_page_list_setall skipped 524 xpmapped pages

Sep 20 13:56:53 WARNING: hibernate_page_list_setall skipped 8915 xpmapped pages

Sep 20 17:27:07 WARNING: hibernate_page_list_setall skipped 8915 xpmapped pages

Sep 21 01:08:47 WARNING: hibernate_page_list_setall skipped 4011 xpmapped pages

Sep 21 04:26:49 WARNING: hibernate_page_list_setall skipped 4011 xpmapped pages

Sep 21 12:12:35 WARNING: hibernate_page_list_setall skipped 2595 xpmapped pages

Sep 21 16:07:06 IOPPF: Sent cpu-plimit-notification last value 1 (rounded time weighted average 1)

Sep 21 21:20:07 Previous Shutdown Cause: -60

Sep 21 21:46:02 Previous Shutdown Cause: -60

Sep 21 21:53:54 CODE SIGNING: cs_invalid_page(0x10087b000): p=729[Digital Performe] final status 0x0, allowing (remove VALID) page

Sep 21 22:20:38 wl0: Roamed or switched channel, reason #8, bssid 44

Sep 22 13:18:28 wl0: Roamed or switched channel, reason #8, bssid 20

Sep 23 13:52:51 IOAccelDisplayPipe performTransaction error e00002c7en0: 802.11d country code set to 'US'.

Sep 23 14:16:42 process PluginProcess[267] caught causing excessive wakeups. Observed wakeups rate (per sec): 279; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 404964

Sep 23 16:16:40 process PluginProcess[267] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Sep 23 16:30:52 process PluginProcess[267] caught causing excessive wakeups. Observed wakeups rate (per sec): 244; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 1488583



Daemons



com.period.searchprotectd

com.google.keystone.daemon

com.adobe.fpsaud



Agents



com.google.keystone.system.agent



launchd



/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.perion.searchprotectd.plist

- com.period.searchprotectd



Bundles



/Library/Audio/Plug-Ins/MAS/ACE30.bundle

- com.motu.plugin.mas.ACE30

/Library/Audio/Plug-Ins/MAS/AnalogChorus.bundle

- com.motu.plugin.mas.AnalogChorus

/Library/Audio/Plug-Ins/MAS/AnalogDelay.bundle

- com.motu.plugin.mas.AnalogDelay

/Library/Audio/Plug-Ins/MAS/AnalogFlanger.bundle

- com.motu.plugin.mas.AnalogFlanger

/Library/Audio/Plug-Ins/MAS/AnalogPhaser.bundle

- com.motu.plugin.mas.AnalogPhaser

/Library/Audio/Plug-Ins/MAS/Arc Panner.bundle

- com.MOTU.MAS.plugin.ArcPan

/Library/Audio/Plug-Ins/MAS/Auralizer.bundle

- com.MOTU.MAS.plugin.Auralizer

/Library/Audio/Plug-Ins/MAS/AutoPan.bundle

- com.MOTU.MAS.plugin.AutoPan

/Library/Audio/Plug-Ins/MAS/Bass Manager.bundle

- com.MOTU.MAS.plugin.BassManager

/Library/Audio/Plug-Ins/MAS/BassLine.bundle

- com.motu.mas.plugin.BassLine

/Library/Audio/Plug-Ins/MAS/Buffy.bundle

- com.MOTU.MAS.plugin.Buffy

/Library/Audio/Plug-Ins/MAS/Calibration.bundle

- com.MOTU.MAS.plugin.Calibration

/Library/Audio/Plug-Ins/MAS/Chorus.bundle

- com.MOTU.MAS.plugin.Chorus

/Library/Audio/Plug-Ins/MAS/ClearPebble.bundle

- com.motu.plugin.mas.ClearPebble

/Library/Audio/Plug-Ins/MAS/Custom59.bundle

- com.motu.plugin.mas.Custom59

/Library/Audio/Plug-Ins/MAS/DCNotch.bundle

- com.MOTU.MAS.plugin.DCNotch

/Library/Audio/Plug-Ins/MAS/DeEsser.bundle

- com.motu.plugin.mas.DeEsser

/Library/Audio/Plug-Ins/MAS/Delay.bundle

- com.MOTU.MAS.plugin.Delay

/Library/Audio/Plug-Ins/MAS/DeltaFuzz.bundle

- com.motu.plugin.mas.DeltaFuzz

/Library/Audio/Plug-Ins/MAS/DiamondDrive.bundle

- com.motu.plugin.mas.DiamondDrive

/Library/Audio/Plug-Ins/MAS/DPlus.bundle

- com.motu.plugin.mas.DPlus

/Library/Audio/Plug-Ins/MAS/DynamicEQ.bundle

- com.motu.plugin.mas.DynamicEQ

/Library/Audio/Plug-Ins/MAS/Dynamics.bundle

- com.MOTU.MAS.plugin.Dynamics

/Library/Audio/Plug-Ins/MAS/DynaSquash.bundle

- com.motu.plugin.mas.DynaSquash

/Library/Audio/Plug-Ins/MAS/Echo.bundle

- com.MOTU.MAS.plugin.Echo

/Library/Audio/Plug-Ins/MAS/EnsembleChorus.bundle

- com.motu.plugin.mas.EnsembleChorus

/Library/Audio/Plug-Ins/MAS/eVerb.bundle

- com.MOTU.MAS.plugin.eVerb

/Library/Audio/Plug-Ins/MAS/Flanger.bundle

- com.MOTU.MAS.plugin.Flanger

/Library/Audio/Plug-Ins/MAS/HiTop.bundle

- com.motu.plugin.mas.HiTop

/Library/Audio/Plug-Ins/MAS/IntelligentNoiseGate.bundle

- com.motu.plugin.mas.IntelligentNoiseGate

/Library/Audio/Plug-Ins/MAS/InvertPhase.bundle

- com.MOTU.MAS.plugin.InvertPhase

/Library/Audio/Plug-Ins/MAS/LiveRoomB.bundle

- com.motu.plugin.mas.LiveRoomB

/Library/Audio/Plug-Ins/MAS/LiveRoomG.bundle

- com.motu.plugin.mas.LiveRoomG

/Library/Audio/Plug-Ins/MAS/LiveStage.bundle

- com.motu.plugin.mas.LiveStage

/Library/Audio/Plug-Ins/MAS/MasterWorks Compressor.bundle

- com.MOTU.MAS.plugin.MWCompressor

/Library/Audio/Plug-Ins/MAS/MasterWorks EQ.bundle

- com.motu.plugin.mas.MWEQ

/Library/Audio/Plug-Ins/MAS/MasterWorks Gate.bundle

- com.MOTU.MAS.plugin.MWGate

/Library/Audio/Plug-Ins/MAS/MasterWorks Leveler.bundle

- com.motu.plugin.mas.MWLeveler

/Library/Audio/Plug-Ins/MAS/MasterWorks Limiter.bundle

- com.MOTU.MAS.plugin.MWLimiter

/Library/Audio/Plug-Ins/MAS/Model12.bundle

- com.MOTU.MAS.plugin.Model12

/Library/Audio/Plug-Ins/MAS/Modulo.bundle

- com.motu.mas.plugin.modulo

/Library/Audio/Plug-Ins/MAS/MS Decoder.bundle

- com.MOTU.MAS.plugin.MSDecoder

/Library/Audio/Plug-Ins/MAS/Multimode Filter.bundle

- com.MOTU.MAS.plugin.MultiModeFilter

/Library/Audio/Plug-Ins/MAS/n-Panner.bundle

- com.MOTU.MAS.plugin.MultiPan

/Library/Audio/Plug-Ins/MAS/nanosampler.bundle

- com.motu.mas.plugin.nanosampler

/Library/Audio/Plug-Ins/MAS/ParaEQ.bundle

- com.MOTU.MAS.plugin.ParaEQ

/Library/Audio/Plug-Ins/MAS/PatternGate.bundle

- com.MOTU.MAS.plugin.PatternGate

/Library/Audio/Plug-Ins/MAS/Phaser.bundle

- com.MOTU.MAS.plugin.Phaser

/Library/Audio/Plug-Ins/MAS/Plate.bundle

- com.MOTU.MAS.plugin.Plate

/Library/Audio/Plug-Ins/MAS/PolySynth.bundle

- com.motu.mas.plugin.PolySynth

/Library/Audio/Plug-Ins/MAS/Preamp-1.bundle

- com.MOTU.MAS.plugin.Preamp

/Library/Audio/Plug-Ins/MAS/PrecisionDelay.bundle

- com.motu.plugin.mas.PrecisionDelay

/Library/Audio/Plug-Ins/MAS/Proton.bundle

- com.motu.mas.plugin.proton

/Library/Audio/Plug-Ins/MAS/ProVerb.bundle

- com.motu.plugin.mas.ProVerb

/Library/Audio/Plug-Ins/MAS/Quan Jr.bundle

- com.MOTU.MAS.plugin.QuanJr

/Library/Audio/Plug-Ins/MAS/Reverb.bundle

- com.MOTU.MAS.plugin.Reverb

/Library/Audio/Plug-Ins/MAS/Reverse.bundle

- com.MOTU.MAS.plugin.Reverse

/Library/Audio/Plug-Ins/MAS/RingMod.bundle

- com.MOTU.MAS.plugin.RingMod

/Library/Audio/Plug-Ins/MAS/RXT.bundle

- com.motu.plugin.mas.RXT

/Library/Audio/Plug-Ins/MAS/Soloist.bundle

- com.motu.plugin.mas.Soloist

/Library/Audio/Plug-Ins/MAS/Sonic Modulator.bundle

- com.MOTU.MAS.plugin.SonicModulator

/Library/Audio/Plug-Ins/MAS/SpatialMaximizer.bundle

- com.motu.plugin.mas.SpatialMaximizer

/Library/Audio/Plug-Ins/MAS/Springamabob.bundle

- com.motu.plugin.mas.Springamabob

/Library/Audio/Plug-Ins/MAS/SubKick.bundle

- com.motu.plugin.mas.SubKick

/Library/Audio/Plug-Ins/MAS/Tremolo.bundle

- com.MOTU.MAS.plugin.Tremolo

/Library/Audio/Plug-Ins/MAS/Trigger.bundle

- com.MOTU.MAS.plugin.Trigger

/Library/Audio/Plug-Ins/MAS/Trim.bundle

- com.MOTU.MAS.plugin.Trim

/Library/Audio/Plug-Ins/MAS/TriPan.bundle

- com.MOTU.MAS.plugin.TriPan

/Library/Audio/Plug-Ins/MAS/TubeWailer.bundle

- com.motu.plugin.mas.TubeWailer

/Library/Audio/Plug-Ins/MAS/Tuner.bundle

- com.motu.plugin.mas.Tuner

/Library/Audio/Plug-Ins/MAS/UberTube.bundle

- com.motu.plugin.mas.UberTube

/Library/Audio/Plug-Ins/MAS/WahPedal.bundle

- com.motu.plugin.mas.WahPedal

/Library/Audio/Plug-Ins/MOTU Audio Export/Core Audio Export.bundle

- com.MOTU.plugin.AudioExport.CoreAudio

/Library/Audio/Plug-Ins/MOTU Audio Export/LAME Audio Export.bundle

- com.MOTU.plugin.AudioExport.LAME

/Library/Audio/Plug-Ins/MOTU Control Surface/EuCon.bundle

- com.Euphonix.MotuEuConAdapter

/Library/Audio/Plug-Ins/MOTU Control Surface/HUI.bundle

- com.MOTU.plugin.ControlSurface.HUI

/Library/Audio/Plug-Ins/MOTU Control Surface/MackieControl.bundle

- com.MOTU.plugin.ControlSurface.MackieControl

/Library/Audio/Plug-Ins/MOTU Control Surface/OpenSoundControl.bundle

- com.MOTU.plugin.ControlSurface.OpenSoundControl

/Library/Audio/Plug-Ins/MOTU Control Surface/SAC DP Driver.bundle

- com.MOTU.plugin.ControlSurface.SAC_2_2

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin

- com.conduit.ConduitNPAPIPlugin



DNS: 75.75.75.75 (static)



Restricted files: 41



Elapsed time (s): 177

Sep 29, 2014 6:40 PM in response to mikefrompietermaritzburg

I got shopper helper pro on my mac air by downloading a version of Firefox that had Shopper Helper Pro embedded. There is a lot of complex and useless info on the net on how to get rid of it. I took these two steps and cleared it out.. 1) Open up your current web browser and go to preferences, open privacy and clear your website data and block cookies. Next open extensions, you should see Shopper Helper Pro click the option to uninstall. Quit Safari and relaunch, you should be good to go. Shopper is not a virus, it's an extension, it won't harm your computer, just slow it wwwayy down with annoying as @#$ pop ups. If you want you can go back to privacy settings and allow cookies and web data..

Good Luck, and be careful out there.

Feb 28, 2016 12:49 AM in response to Linc Davis

Hi Linc,


I have the same problem as Mike, or similar. I seem to have something called Easy Shopper which came from some software called mediadownloader. Causing never ending popups within safari webpages and keeps opening new pages every time i click on anything, it too a while to get to this page!


I have followed the process you advised and have pasted the results below, perhaps you could have a look and see what you think.


Cheers,

JWS


Start time: 08:33:25 02/28/16



Model Identifier: MacBookPro11,2

System Version: OS X 10.10.5 (14F1605)

Kernel Version: Darwin 14.5.0

Boot Mode: Normal

Time since boot: 18 days 14:14



FileVault: On



Diagnostic reports



2016-01-30 com.apple.WebKit.WebContent crash

2016-02-02 Spotify hang

2016-02-02 Spotify hang

2016-02-11 Spotify Helper crash

2016-02-24 Mail crash



Log



Feb 24 22:23:52 WARNING: hibernate_page_list_setall skipped 13980 xpmapped pages

Feb 24 22:23:59 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Feb 25 02:37:51 WARNING: hibernate_page_list_setall skipped 13980 xpmapped pages

Feb 25 05:36:25 WARNING: hibernate_page_list_setall skipped 8913 xpmapped pages

Feb 25 07:29:02 process com.apple.WebKit[5470] caught causing excessive wakeups. Observed wakeups rate (per sec): 190; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 31465319

Feb 25 12:40:24 WARNING: hibernate_page_list_setall skipped 8913 xpmapped pages

Feb 25 22:51:28 WARNING: hibernate_page_list_setall skipped 10589 xpmapped pages

Feb 25 22:51:34 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Feb 26 03:07:04 WARNING: hibernate_page_list_setall skipped 10589 xpmapped pages

Feb 26 19:09:09 WARNING: hibernate_page_list_setall skipped 16025 xpmapped pages

Feb 26 19:14:26 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Feb 26 20:34:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Feb 27 00:22:15 process MacKeeper Helper[12225] thread 2242162 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

Feb 27 03:26:07 WARNING: hibernate_page_list_setall skipped 16025 xpmapped pages

Feb 27 07:52:19 WARNING: hibernate_page_list_setall skipped 28383 xpmapped pages

Feb 27 11:40:43 WARNING: hibernate_page_list_setall skipped 28383 xpmapped pages

Feb 27 17:20:34 AirPort: Link Down on en0. Reason 15 (4-Way Handshake timeout).

Feb 27 17:20:34 WARNING: hibernate_page_list_setall skipped 25204 xpmapped pages

Feb 27 20:56:40 WARNING: hibernate_page_list_setall skipped 25204 xpmapped pages

Feb 27 23:51:04 WARNING: hibernate_page_list_setall skipped 23463 xpmapped pages

Feb 27 23:51:16 wl0: Roamed or switched channel, reason #2, bssid dc, last RSSI -80

Feb 27 23:51:16 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

Feb 28 04:19:28 WARNING: hibernate_page_list_setall skipped 23463 xpmapped pages

Feb 28 07:50:41 WARNING: hibernate_page_list_setall skipped 26165 xpmapped pages

Feb 28 07:50:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)



Swap (MiB): 71821



Memory: kernel_task (UID 0) is using 1069 MB



Daemons



com.adobe.versioncueCS3

com.apple.installer.osmessagetracing

com.adobe.fpsaud



Agents



Perfetnight.update

com.mackeeper.MacKeeper.service.clean

com.adobe.AdobeCreativeCloud

com.EasyShopper.agent

com.SoftwareUpdater.agent

com.apple.photostream-agent

com.adobe.PDApp.AAMUpdatesNotifier.62228.UUID

Perfetnight.ltvbit

QA2G25RMZ4.com.wunderkinder.wunderlist-helper

Perfetnight.download

com.spotify.webhelper

com.jdibackup.ZipCloud.notify

com.google.keystone.user.agent

Perfetnight.AppRemoval



launchd



/System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

- com.apple.installer.osmessagetracing

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

- com.adobe.AdobeCreativeCloud

/Library/LaunchAgents/com.EasyShopper.agent.plist

- com.EasyShopper.agent

/Library/LaunchAgents/com.SoftwareUpdater.agent.plist

- com.SoftwareUpdater.agent

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.adobe.versioncueCS3.plist

- com.adobe.versioncueCS3

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Scheduler-1.0

Library/LaunchAgents/com.EasyShopper.agent.plist

- com.EasyShopper.agent

Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.user.agent

Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

- com.jdibackup.ZipCloud.autostart

Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

- com.jdibackup.ZipCloud.notify

Library/LaunchAgents/com.SoftwareUpdater.agent.plist

- com.SoftwareUpdater.agent

Library/LaunchAgents/com.spotify.webhelper.plist

- com.spotify.webhelper

Library/LaunchAgents/Perfetnight.AppVemoral.plist

- Perfetnight.AppRemoval

Library/LaunchAgents/Perfetnight.btvlit.plist

- Perfetnight.ltvbit

Library/LaunchAgents/Perfetnight.dolnwoad.plist

- Perfetnight.download

Library/LaunchAgents/Perfetnight.uadpte.plist

- Perfetnight.update



Bundles



/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.apple.java.JavaAppletPlugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/VersionCueCS3.prefPane

- com.adobe.versioncueCS3.VCPrefPane

/Library/QuickTime/FLV.component

- com.macromedia.FLVExporter

/Library/QuickTime/FLV.component/Contents/Resources

- com.macromedia.FLVExporter

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

Library/Address Book Plug-Ins/SkypeABCaller.bundle

- com.skype.SkypeABCaller

Library/Address Book Plug-Ins/SkypeABChatter.bundle

- com.skype.SkypeABChatter

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.SkypeABDialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.SkypeABSMS



Apps



/Applications/Dropbox.app

/Applications/Autodesk/AutoCAD 2014/AutoCAD 2014.app

/Applications/Autodesk/AutoCAD 2011/AutoCAD.app



Contents of /etc/hosts



Last login: Mon Nov 10 16:09:57 on ttys000

Jorins-MBP:~ Jorin$ sudo nano /etc/hosts

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.

To proceed, enter your password, or type Ctrl-C to abort.

Password:

GNU nano 2.0.6 File: /etc/hosts Modified

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

127.0.0.1 lmlicenses.wip4.adobe.com

127.0.0.1 lm.licenses.adobe.com

127.0.0.1 na1r.services.adobe.com

127.0.0.1 hlrcv.stage.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 activate.adobe.com

^G Get Help ^O WriteOut ^R Read File ^Y Prev Page ^K Cut Text ^C Cur Pos

^X Exit ^J Justify ^W Where Is ^V Next Page ^U UnCut Text ^T To Spell



Contents of /System/Library/LaunchAgents/com.apple.SafariPlugInUpdateNotifier.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>EnablePressuredExit</key>

<true/>

<key>Label</key>

<string>com.apple.SafariPlugInUpdateNotifier</string>

<key>Program</key>

<string>/usr/libexec/SafariPlugInUpdateNotifier</string>

<key>LaunchEvents</key>

<dict>

<key>com.apple.fsevents.matching</key>

<dict>

<key>UserFlashPlugInModified</key>

<dict>

<key>Path</key>

<string>~/Library/Internet Plug-Ins/Flash Player.plugin</string>

</dict>

<key>SystemFlashPlugInModified</key>

<dict>

<key>Path</key>

<string>/Library/Internet Plug-Ins/Flash Player.plugin</string>

</dict>

</dict>



...and 3 more line(s)



Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.installer.osmessagetracing</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

</array>

<key>UserName</key>

<string>root</string>

<key>GroupName</key>

<string>wheel</string>

<key>WatchPaths</key>

<array>

<string>/var/db/.AppleDiagnosticsSetupDone</string>

</array>

</dict>

</plist>



Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>org.apache.httpd</string>

<key>EnvironmentVariables</key>

<dict>

<key>XPC_SERVICES_UNAVAILABLE</key>

<string>1</string>

</dict>

<key>ProgramArguments</key>

<array>

<string>/usr/sbin/httpd-wrapper</string>

<string>-D</string>

<string>FOREGROUND</string>

</array>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Restricted files: 71



Elapsed time (s): 222

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How to remove smart shopper

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