my 6th generation nano does not play music and itunes does not recognize it. When I click play on a song it looks like it's playing it, the pause button shows up but the song does not advance. Checked the earphones and they are OK. Also, to turn it on I need to reset it every time.
iPod nano
Hello pdandrea,
Thank you for contacting Apple Support Communities.
You can use this article for suggestions on troubleshooting your iPod. It is for the 7th generation, but most of the steps can be used for the 6th generation.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
Jeff D.
Nano 6th gen does not play music
