Q: I have forgotten security questions.
Hello Dears,
I have forgotten my security questions. And I don't access on my rescue email address (**********, my rescue email address services is provided by University of Tehran.) I want to reset questions and change my rescue email address.
I'm living in Iran, unfortunately my country is not supported in contact list of phone numbers.
I have bought some gift cards and I can't use them for purchase apps.
please help me.I can't contact apple support team.
A Day ago, I was sent an email to iTunes store Support team and didn't get a helpful answer.
"
Dear Arash,
Thank you for your response.
I see that you were unable to remember your security question.
Arash, I recommend that you contact our Account Security team to help you with your security questions.
You can contact them by finding the appropriate number for your location in this site:
Contact Apple Support
http://support.apple.com/kb/he57
I hope that the Account Security team can provide you with a resolution regarding your issue. If you have any other concerns, please don’t hesitate to contact us again. Rest assured that all of us here are ready to be of help. Thank you for being a part of the iTunes Store. Take care and have a nice day.
Sincerely,
Marlon
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work Saturday, Sunday, Tuesday and Wednesday, 9am to 8pm, Central Time.
Thank you for allowing me the opportunity to assist you.
"
<E-mail Edited by Host>
iPad, iOS 7.1.2
Posted on Jul 30, 2014 7:27 AM