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Q: iPhone screen gone blank
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Aug 1, 2014 1:45 PMby alex_h1,Hello samanthajg123,
Thanks for using Apple Support Communities.
To troubleshoot this issue of your iPhone's screen being black, please follow the steps below.
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
My issue is still not resolved. What do I do next?
Take care,
Alex H.
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Sep 14, 2015 3:40 AMby KateinMelbourne,Same problem.
I followed the suggestion on the blogs here and on other sites to do with pressing the camera lens (gently). In the end I squeezed the phone between two fingers and "squashed" the lens (gently) and using a soft cloth in front of the lens. Presto.
A shame a brand new phone (a replacement for the first faulty one) already malfunctioned. But at least my at home fix worked and saved a half day trip to Apple.
