Battery out of sync

Hi everyone, I noticed even without checking my stats that my battery can't be acting properly. My mac says it's 2 and half hours until full charge and it's done in less than an hour. I don't see how this is possible with me owning this macbook for less than 6 months, I'm on 100% now and these are the stats. It says its normal but how is this normal? I've lost 25% of my battery with 300 cycles.. Apple states I should be at 80% of capacity after a 1000 cycles, not 75% after 300.. Any help?

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MacBook Pro with Retina display, OS X Mavericks (10.9.4)

Posted on Jul 30, 2014 4:47 AM

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9 replies

Jul 30, 2014 7:30 AM in response to Luatee

Unless you have another utility installed, I believe you are using the wrong numbers to figure health. Health is the full charge capacity shown in System Information---in your screenshot the 8094mah reading--divided by the DESIGN CAPACITY, which SI does not display.


I think you are dividing the two numbers SI shows--that gives 75 percent. Also note in your screenie that SI shows the battery is NOT fully charged.


I use the free utility Coconut Battery. It has a database of Mac battery design capacities it uses to calculate health. It reads your system and pulls the appropriate baseline value to use for calculations for your model. You can get CB from its developer here:


http://www.coconut-flavour.com/coconutbattery/


Run it and see what it shows for health.


Also, anytime a battery charge level looks "funny," try an SMC reset first:


Intel-based Macs: Resetting the System Management Controller (SMC)


NOTE: Some here may tell you to calibrate your battery, From your full charge capacity, I believe your MBP is too new to have a battery that needs calibration. So don't try to apply a calibration technique intended for a 2008-era Mac. Yours should not require calibration and doing so could actually harm your battery.

Jul 30, 2014 11:44 AM in response to Luatee

See if this helps clear up some of the points about Lithium-Ion batteries:


Use and Misuse of the Lithium-Ion Battery


There is a great deal of confusing information being stated about the Lithium-Ion battery used in portable devices. On one level it is stated that the battery should be deep-discharged to shutdown regularly so as to calibrate the battery. In reality, the Lithium-Ion battery cannot be calibrated. Unlike the old NiCad battery, the Lithium-Ion battery has no memory. The only calibration that can be done is of the charge reporting circuitry.


Depth of Discharge


An independent group calling itself the Battery University which is sponsored by an instrumentation company not associated with the battery industry has conducted numerous tests of Lithium-based batteries. Their article How to Prolong Lithium-based Batteries provides results of tests performed over a range of discharge/charge behavior, temperature effects, and so on. They found strong evidence that deep discharging to shutdown followed by charging results in a significant reduction in the battery’s cycle life. Discharge to 50% remaining charge and then recharging gives a cycle life of about four times that of repeated deep discharging and recharging.


Charging Behavior


Well designed portable devices have charging circuitry that prevents overcharging of a battery. When the battery charge reaches 100% the circuitry ceases to charge the battery and switches to powering the portable device. When the battery charge trickles down to a predetermined value, typically 93-95% charge, the circuitry switches to charging mode and tops up the battery. This will continue as long as the device remains on an AC power source.


Leaving a Lithium-based battery on an AC power source permanently is not good for the battery. The Battery University studies found that maintaining a high cell voltage for the life of the battery is detrimental. However, that can be remedied by periodically taking the device off the AC power source and discharging the battery partially and then reconnecting the power source. Since this is about a portable device it should be used on the battery periodically, or why would the user have bought a portable instead of a fixed desktop device.


Battery Cycle Life


Battery life, that is cycle life, is also misunderstood. The projected cycle life of a Lithium-Ion battery is quoted as some where in the range of 350-1,000 charge cycles. The cycle life is not the number of cycles at which the battery will fail, but, rather, the point at which the battery charge capacity drops to 80% of the as-built capacity. Also keep in mind that the cycle life prediction is statistical and follows the Normal, or Gaussian, bell shaped curve. There will be a number of batteries that last much longer than the predicted cycle life, and a number that last much shorter than the predicted cycle life. But the vast majority should reach the predicted cycle life if properly handled during their lifetime.


The charge cycle, by the way, is counted as a full discharge/charge cycle. Discharge to 50% and then charge counts as one-half of a cycle. Discharge to 25% and charge counts as three-quarters of a cycle. And so on. So the behavior of discharging to 50% and then recharging as a regular practice will mean that it takes 2,000 such cycles to equal the predicted 1,000 full charge cycles as the life of the battery.


Checking Battery Status


The status of the battery is very easy to check without the need to resort to third-party applications. Simply click the apple at the left side of the menu bar, About This Mac, More Info, System Report, Hardware, and Power. The most interesting information is: the Charge Remaining, the Full Charge Capacity, the Cycle Count, the Condition, the Amperage, and the Voltage.


Dividing the Charge Remaining by the Full Charge Capacity will be equal to, after rounding off, the reported battery charge at the upper right of the menu bar.


The Cycle Count, as noted above, is the number of full charge cycles the battery has had during its lifetime.


One of the most important pieces of information is the Battery Condition: anything other than Normal is cause for concern. The statement Service Battery can sometimes be cleared by an SMC reset of a Mac portable computer, but should be an indicator that the battery needs to be watched. A message such as Replace Battery is clear indication of a failure of the battery.


Note that the Voltage and Amperage are given in milli-volts and milli-amps, so the value is a factor of one-thousand larger than usually thought of. A negative Amperage indicates the computer is being powered by the battery and not the AC power source. A normal voltage for a Mac portable computer will be in the neighborhood of 12 volts. The actual value will vary for different models of Mac portables, ranging from 11 volts, or in some cases a little lower, to 12.5 to 13 volts. The main point is to see that the voltage is not excessively low, indicating the failure of a battery cell.

Jul 30, 2014 4:59 AM in response to Luatee

Those stats look pretty normal for the kind of use you have given that battery...to get 308 full charge cycles in 6 months you must be doing a full discharge/charge twice a day. That actually is not good for the battery. Lithium-Ion batteries cannot be calibrated, despite the misinformation that says they should be. Lithium-Ion batteries do not have a memory like the old NiCad batteries. Independent studies have shown that discharging the battery to 50% and recharging will give three to four times the cycle life of regular deep discharge cycling. So, to amass so many cycles in such a short time the battery is now showing the effects of those deep cycles.


The battery condition of Normal indicates that the battery has not been damaged, and is functioning correctly. The voltage is normal for that class of MacBook.


The projected cycle life of 1,000 cycles is purely statistical...there will be batteries that last longer and batteries that last a much shorter period. There is no guarantee that any given battery will last 1,000 cycles before the capacity drops to 80% of the as-built capacity.


All you can do is charge mor frequently so the battery is not subjected to such deep cycling.

Jul 30, 2014 6:30 AM in response to Ralph Landry1

It gets discharged to around 30% each day, usually 50% if I can help it. I was making the point that Apple says in the user manual and on the website that after 1000 cycles you will be left with 80% of the original capacity as a general rule of thumb. Now I'm no battery geek but this doesn't seem right. In the screenshot my battery is at 100% charge (it tells me) but is only pushing 6000mah out of 8000mah, therefore I'm at 75% of the original capacity after 300 cycles. This is definitely a problem for me personally, but will Apple see it as a problem, and is it normal that I should be down a whole 2000mah?! I mean I've had plenty of devices and my iPad has gone through much more strenuous work than my mac, but even that hasn't lost so much as a few hundred mAh.


Put it this way, and I know you said there's no guarantee but if Apple state in the manual and user guide that the general rule is 80% after 1000 cycles, then shouldn't I be concerned with the statistics I have here? I thought it might be my charger as I've noticed the port gets extremely hot, at least a good 70 degrees sometimes where it will feel like a hot cup of tea and burns at the touch, two prongs in my charger have scorched due to this heat, it just doesn't seem right.. None of it does. I've owned plenty of devices and never known this to happen so god **** fast! I'm thinking about taking it back in for insurance but if you guys think this is absolutely normal then please explain how it can be, I'm not trying to challenge your knowledge on this I simply need some answers and explanation.

Jul 30, 2014 6:38 AM in response to Esquared

I got 75% not 80%, 80% is the general rule after 1000 cycles. In the statistics it says it's not fully charged, but my mac has hit 100% and refuses to charge any more. The green light comes on the magsafe connector too.. iStats shows my battery is at 97% health, but 6000/8100mAh isn't 97% healthy I don't think..


Edit: Also is it normal for my battery to go from 30% charge to 100% in about an hour? I've only known my drills battery to be able to charge so fast and even that takes 45 minutes at 4Ah. Not that a drill is like a macbook, but the batteries are both lithium ion.. Then again I'm not educated on the different cathodes and anodes they use in these batteries.

Jul 30, 2014 8:15 AM in response to Allan Jones

Thanks for that, clears a lot up. I misunderstood the information SI gave me.. I'd like to know how long it takes you guys (if you have a mbp retina like mine) to charge from around 20-30% to 100% if you don't mind checking that next time you charge your laptop. Thanks again.


Also my iPad is quite the opposite, it takes hours on end (about a good 6 hours) to charge from 10-20% to 100%, and that battery is much smaller. Just gets me worried that the best laptop I ever had could have problems, but maybe I'm looking for the problems instead of waiting for them..

Jul 31, 2014 3:44 AM in response to Ralph Landry1

Thank you, very good. I only knew about half of that so it's good to know how to treat my battery. I usually aim for the 50% mark but as I said sometimes it hits about 30% but that shouldn't be detrimental. I'll download iStats and have a good look at all of this. I'd still like to know how fast it takes you guys to charge your MBPR if you have one (15 inch) as I'm a bit worried about how fast this Mac is charging!

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Battery out of sync

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