My power cable rubber is splitting apart

I would like to know why Apple's cables don't last? I have had three Macbooks and have had this same problem with every one of them and I land up having to buy a whole new charger, just because the rubber splits where it meets the adapter.


The same thing has happened with every iPhone I have owned as well, and I land up having to buy new charger cables as well.


The rubber feels great, its nice and soft a feels good to the touch, but it does not last! I've had this Macbook Pro 17" for two years now. I've really looked after it as well as the cable. On the previous ones I used the little clips on the adapter to wind the cable around and I thought that this might be putting too much stress on the rubber at the joins (ridiculous, you should be able to do this without a problem). With this cable I have been very careful and have carefully wound the cable when putting it into my laptop bag, but now it has split as well.


I'm actually fed up now. This is an unnecessary waste of my money. Surely you can make a cable that lasts?!! PC's notebooks get it right, their cables are made out of decent hard plastic, like the plastic used on extension leads, and they last. I know because I have had a couple as well.


I've wasted money replacing cables on all my Macbook Pros as well as my iPhones. I'm convinced that Apple must be aware that the cables don't last and are doing it just to generate income from parts. I'm not buying another Mac! I am really upset about this!

MacBook Pro

Posted on Jul 30, 2014 4:05 AM

Reply
14 replies

Jul 30, 2014 4:23 AM in response to Csound1

I treat them very carefully. I do have to carry the Macbook to my practice rooms every day, so the cable gets wound up in a large circle, like you would with any cable, twice a day. This in not unusual practice and what a laptop is intended for. PC's don't have this problem they are made of a nice strong plastic. It appears that the cable housing on Macs are a soft rubber (really soft you can push through with a fingernail if you try). This is not what normal cables are made of, those on PC's as well as any other electric cable.


Its very aesthetic, but its rubbish long term. They don't last. I look after my electronics. I have the best Thule carry bags to make sure they don't get damaged and my Macbook is in perfect nick. I even have an iSkin on my keyboard, because once again the keboard is matt, very aesthetic, but after using it for a few months the keys start to shine, making it look old and used.


Just brushing my complaint off because your cables are fine is not a good response. Do you carry yours around twice a day and how do you wrap the cable when you put it in a bag? In fact come to think of it I have seen other Mac users cables with the same problem.

Jul 30, 2014 4:39 AM in response to Craig-Evans

So you are assuming that I do not move them around (all 7) and wrap and unwrap cables. They are show production machines, they get used by Stagehands and others, then they go back in the truck. The cables are wrapped by many people (fortunately by those who know how)


Maybe Apple sold me 7 'special' ones and you got the 'other' ones?


As you seem to think that your useage is some kind of a special case I can't help you.

Jul 30, 2014 4:42 AM in response to Roger Wilmut1

Roger Wilmut1 wrote:


I had this problem and had to buy a new charger. If you leave the charger plugged in all the time then it will probably be OK but the cable doesn't seem to like being flexed close to the charger. There have been other complaints about this.

Correct, wrapping the cable tightly will cause a near right angle at the connection point to the supply. Tightly wrapping cables (especially around those 2 legs) will through repetition fatigue the cable.


But that's just a personal bad practice.

Jul 30, 2014 4:45 AM in response to Csound1

No Csound1 it was not an assumption, it was a question. I asked you, "Do you carry yours around twice a day and how do you wrap the cable when you put it in a bag?" and you have not answered my question, so we still do not know. Do you wrap the cable twice a day, almost every day, for two years? And let me point out that this is not heavy use, it is what laptops are intended for. I had work PC laptops, when I was consulting and I noticed the difference in the quality of the plastic that is used. It doesn't make sense using this soft rubber on something that is intended to be moved about. And as Roger has pointed out I am not an isolated case with "special" issue cables. Sarcasm is the lowest form of wit. You're not as smart as you would like to have people think.

Jul 30, 2014 5:00 AM in response to Csound1

Yes and that's exactly what I haven't been doing. I learned my lesson the first two times and so I have been wrapping it in large circles so there is not so much force at the joins and despite that it has finally torn. It just doesn't make sense using soft rubber. The only sense I can make of it is that it is intended, so that Apple can make more money off of people having to buy new chargers. Replacing an entire charger, and there is nothing wrong with the adapter! Evil genius! I actually remember a colleague, a few years back, having to do the same.

Jul 31, 2014 12:14 PM in response to Csound1

If you compare the plastic that Apple uses on its cables to any other electric cable it is much softer. You could literally cut through it with a fingernail if you wanted to. I have been overly careful when wrapping the charger. I wasted money on two previous chargers, as well as iPhone chargers, and wanted to avoid that this time around. Despite that the cable has split. This is ludicrous! I have a 10 year old extension cable at home that has been put to hard use. Its dirty but not a split anywhere. Its made of hard wearing plastic, the kind that all electric cables are. Cables are not supposed to split, and you shouldn't have to be overly careful with them. You said...

"Correct, wrapping the cable tightly will cause a near right angle at the connection point to the supply. Tightly wrapping cables (especially around those 2 legs) will through repetition fatigue the cable.

That is nonsense, cables are not supposed to do that. You can wrap a PC cable or any other electric cable as tight as you want, they are made to last. One shouldn't have to be as careful as I have been with this last charger cable, and it hasn't even lasted two years. And wrapping the cable around the "legs" on the adapter will fatigue the cable! Isn't that what those two legs are meant for? So using the product as intended will cause it to break. Makes a lot of sense... This may not be a case of deliberate safety violation on the part of Apple, it may be a case of poor endurance testing, and since I am not the only one that this has happened to, failing to listen to consumer feedback and making relevant product adaptations. However I find this unlikely. What are the chances Apple don't know that these cables fail? Draw your own conclusions...

Jul 31, 2014 1:08 PM in response to Craig-Evans

"PC's notebooks get it right"

PC chargers are even worse in my opinion. When it comes time to replace them, it's confusing because you have thousands of different chargers to look through, but out of all of them, there are only a few that are compatible with a specific model. Plus Apple was smart when they designed the chargers for the MacBooks. In a traditional PC, the adapter goes into the machine and the socket is connected to the mother board. This increases the risk of damaging the computer. Something either could snag on the cable and yank the computer off a table or desk, possibly damaging the hard drive and other components or if something hits the end that goes in the computer hard enough while it's charging could snap your mother board. But I believe every MagSafe charger comes with a 1 year warranty unless it's only covered with the warranty you get with the Mac. I have friends and family with MacBooks and only one has replaced his charger because of old age.

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My power cable rubber is splitting apart

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