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Helpful answers
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Jul 30, 2014 12:20 PM in response to Bamagirllll21by AmishCake,That would come from iTunes. Be sure you have the latest updated version.
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Jul 30, 2014 12:32 PM in response to AmishCakeby Bamagirllll21,well duh! lol I know that but my itunes is completely up to date as well as my Mac. I tried turning my firewall off and rebooting my computer. Nothing works.
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Jul 30, 2014 12:39 PM in response to Bamagirllll21by AmishCake,Well duh, if you know that, then you know there is no "disk or file" where you can get any software to put onto an i-device; you have to get it from iTunes. Right?
See this discussion: "The requested resource was not found" is what comes up when I try to restore my phone. Help!
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Jul 31, 2014 12:02 AM in response to Bamagirllll21by Ingo2711,Try to connect in recovery mode, as explained here:
If you can't update or restore your iOS device
Has the software on the phone been modified in the past? If yes, jailbreaking the phone might prevent it from getting restored again with the original firmware.