6 Replies Latest reply: Aug 8, 2014 2:03 AM by Nickoletto
Nickoletto Level 1 Level 1 (0 points)

Does not open the video files, even though there have them moved or renamed, or changed their name to the directory.


Keynote, iOS 7.1.2, Keynote
  • Gary Scotland Level 6 Level 6 (11,315 points)

    What CODEC is used,to find out, open in Quicktime and use Window > Show Inspector

  • Nickoletto Level 1 Level 1 (0 points)
    1. Which devices exhibit this problem?
    MAC book pro

     

    2. What OS versions are the devices running?

    Mavericks OS Last version

    3. What Keynote versions are the devices running?

    Last version

    4. What are the exact steps to reproduce the problem?

    I Don't. sometimes it happens that can not find the video files although the path is always the one

    5. Does this problem occur only in certain contexts or with certain video files or presentations?  If so, please provide details (and sample files if appropriate).

    any files and codec


    IT's a bug

    Thanks


  • Gary Scotland Level 6 Level 6 (11,315 points)

    IT's a bug

    Thanks


    How do you know its a bug, you did not answer my question on the CODEC being used which is crucial in answering your querrie. For example, If the file is using the WMV CODEC it will not play on a Mac without additional software.

     

    So what CODEC does this file use?

  • Nickoletto Level 1 Level 1 (0 points)

    sorry, I did not answer the question because they are all the codec H264 and I know that in my case it has nothing to do codec. Why it works for everything but sometimes can not find a reason not to clear the path for the video fille although no one has moved. It 'a bug related to the path. He lost the way.

    ----

    scusa, non ho risposto alla domanda del codec perché sono tutti H264 e so che nel mio caso non c'entra nulla il codec. Perché funziona tutto ma a volte per un motivo non chiaro non trova il percorso dei fille video anche se nessuno li ha spostati. E' un bug relativo al percorso. Perde il percorso.

  • Nickoletto Level 1 Level 1 (0 points)

    scusa, non ho risposto alla domanda del codec perché sono tutti H264 e so che nel mio caso non c'entra nulla il codec. Perché funziona tutto ma a volte per un motivo non chiaro non trova il percorso dei fille video anche se nessuno li ha spostati. E' un bug relativo al percorso. Perde il percorso.

    ----

    sorry, I did not answer the question because they are all the codec H264 and I know that in my case it has nothing to do codec. Why it works for everything but sometimes can not find a reason not to clear the path for the video fille although no one has moved. It 'a bug related to the path. He lost the way.

  • Nickoletto Level 1 Level 1 (0 points)

    Sorry for duplicate answer.

    sorry for the duplicate response. Internet does not work well here and did not load the page.