HELP - My email on my iPad with Imap settings of Gmail and the Settings on the iPad

Question

Level 1

16 points

HELP - My email on my iPad with Imap settings of Gmail and the Settings on the iPad

Hi,

My email on my iPad with Imap settings of Gmail and the Settings on the iPad are not working right because before it was working right with imap connecting to gmail email on my iPad with the Apple Mail app. I have an error that keeps coming up every time I try to get it right it doesn't work. So what am I doing wrong cause I really want to get the settings right on the gmail website and the settings on my iPad that I'm doing wrong! Thanks

P.S. I hope I explained it enough if not let me know and I will try more! But I think I got it right!

iPad, Other OS, ipad1, mail gmail settings

Posted on Jul 30, 2014 4:42 PM

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Answer 1

randers4

Level 9

63,519 points

Jul 30, 2014 6:11 PM in response to Sparychess

Unless there are serious problems, you shouldn't have to do any of that. Your Gmail account should be automatically configured with the proper settings when you follow the steps I posted. If for some reason it won't accept your password you might have to unlock your account by going to https://www.google.com/accounts/DisplayUnlockCaptcha, but chances are you won't have to.

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Answer 2

randers4

Level 9

63,519 points

Jul 30, 2014 5:14 PM in response to Sparychess

You might want to try deleting the account and adding it back again. To delete it, go to Settings>Mail,Contacts,Calendars>tap your Gmail account, then tap Delete Account at the bottom. Then add it back by going to Settings>Mail,Contacts,Calendars>Add Account>Gmail and enter your information.

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Answer 3

Sparychess Author

Level 1

16 points

Jul 30, 2014 5:40 PM in response to randers4

But also wouldn't I have to sign out of that account on all my devices meaning my ipad, iphone, mac aka meaning the Gmail website? and then delete the accounts only from my ipad? plus my mom had this kind of problem but with yahoo but back to gmail if i do do this am i going to lose all my email from the website and my iphone? or is my iphone ok? cause my iphone works! and if you don't mind can you give me step by step instructions on how to fix this cause i want to be able to play and do email on my ipad oh and I forgot to tell you that this iPad is the first generation one!!

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Answer 4

randers4

Level 9

63,519 points

Apr 4, 2015 8:22 PM in response to Sparychess

If you are only having problems accessing the Gmail account on your iPad and it works on your iPhone and Mac, you don't need to do anything on your iPhone or Mac. Deleting the account from your iPad will not effect your other devices/computers. Also, you won't lose any email. Your email will still be stored on Google's Gmail servers. When you delete the account from your iPad it will temporarily delete the email from your iPad, but when you add the account back it will download back to your iPad from Google.

The specific steps would be:

Go to Settings>Mail,Contacts,Calendars
Tap your Gmail account in the Accounts list
Scroll to the bottom and tap Delete Account
Go back to Settings>Mail,Contacts,Calendars and tap Add Account (in the Accounts section)
Tap Google
In the window that opens, fill the name, address, password and description
Tap Next, and turn on the things you want to sync with your Gmail account. If you only use email, just turn Mail On and save the account.

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Answer 5

Sparychess Author

Level 1

16 points

Apr 4, 2015 8:22 PM in response to randers4

Ok thanks,

I will let you know if that worked or whatever but I also have been looking online to see what other people are doing and I found this do you think this might help if what you said above did not? and I mean no offense but here is what it is and just wondering

Please try those following steps for iPhone users attempting to use the Mail app -
1. Make sure you have IMAP enabled in your Gmail account and disabled POP
2. Use https://www.google.com/accounts/DisplayUnlockCaptcha to unlock your account just in case
3. Add smtp.googlemail.com and smtp.gmail.com, with no username and no password (left as optional) and turn on SSL (Use SSL > ON) with Authentication as Password, and configure both of them to be ON in your Outgoing Mail Server in the 'Other SMTP Servers' list
4. Lastly, log into your Google Accounts through https://www.google.com/accounts/Login and go to Personal Settings > Security > Authorizing applications & sites
The most important part is, create a name for your Application-specific password for example "iPhone" and when the password is created in the 'Generate new application-specific password box', use that new generated password in your Gmail Account Information on the iPhone below your email address as that's going to be used, not your email account password!
WARNING: Once you hide the password or logged out, you will not be able to see the password again so either memorize it in your own way or if you lose it, generate a new password and REVOKE the old password
Hope all of this helps fix some issues up, cheers!
(These steps is how I managed to successfully get two of my Gmail accounts working now on my iPhone 4)

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Answer 6

Sparychess Author

Level 1

16 points

Jul 30, 2014 6:16 PM in response to randers4

ok but actually I just remembered that I tried meaning what you said like 3 or 4 times and same error message thing so does that then mean by going to that link u gave me?

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Answer 7

randers4

Level 9

63,519 points

Jul 30, 2014 6:18 PM in response to Sparychess

What did the error message say?

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Answer 8

Sparychess Author

Level 1

16 points

Jul 30, 2014 6:20 PM in response to randers4

just a minute i need to find a picture of it online

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Answer 9

randers4

Level 9

63,519 points

Jul 30, 2014 6:40 PM in response to Sparychess

If you can't find a picture of it, just try adding the account and write down what the error message says.

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Answer 10

Sparychess Author

Level 1

16 points

Jul 30, 2014 7:03 PM in response to randers4

this is the closest one i could find but in mine there was a button that said Settings next to ok I think it was

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Answer 11

randers4

Level 9

63,519 points

Jul 30, 2014 7:13 PM in response to Sparychess

I'm not sure if this will fix it, but go ahead and go to https://www.google.com/accounts/DisplayUnlockCaptcha and go through the steps there, then try deleting and adding the account as I posted earlier and see if you still get the server error message.

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Answer 12

Sparychess Author

Level 1

16 points

Jul 30, 2014 7:34 PM in response to randers4

Ok I will I will let u know and to do that I do that ok my ipad but when I login on the website right?

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Answer 13

randers4

Level 9

63,519 points

Jul 30, 2014 7:38 PM in response to Sparychess

Just open the browser on your computer and click this: https://www.google.com/accounts/DisplayUnlockCaptcha, then click Continue. When it finishes, try to create the account on your iPad and sign in again.

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Answer 14

Sparychess Author

Level 1

16 points

Jul 30, 2014 7:53 PM in response to randers4

OOk just asking but what do u mean by try to create the account and sign in again?

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Answer 15

randers4

Level 9

63,519 points

Jul 30, 2014 7:57 PM in response to Sparychess

I mean that after you complete this: https://www.google.com/accounts/DisplayUnlockCaptcha, on your iPad perform the 7 steps I posted earlier (to delete, then add back the Gmail account on it). Then open the Mail app on your iPad and test your Gmail account and see if you get any error messages.

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