Sparychess
Level 1 (4 points)
Apple Watch

Q: HELP - My email on my iPad with Imap settings of Gmail and the Settings on the iPad

Hi,

 

My email on my iPad with Imap settings of Gmail and the Settings on the iPad are not working right because before it was working right with imap connecting to gmail email on my iPad with the Apple Mail app. I have an error that keeps coming up every time I try to get it right it doesn't work. So what am I doing wrong cause I really want to get the settings right on the gmail website and the settings on my iPad that I'm doing wrong! Thanks

 

P.S. I hope I explained it enough if not let me know and I will try more! But I think I got it right!

iPad, Other OS, ipad1, mail gmail settings

Posted on Jul 30, 2014 4:42 PM

by randers4,Solvedanswer
randers4 randers4
Level 9 (62,891 points)
A:

If you are only having problems accessing the Gmail account on your iPad and it works on your iPhone and Mac, you don't need to do anything on your iPhone or Mac.  Deleting the account from your iPad will not effect your other devices/computers.  Also, you won't lose any email.  Your email will still be stored on Google's Gmail servers.  When you delete the account from your iPad it will temporarily delete the email from your iPad, but when you add the account back it will download back to your iPad from Google.

 

The specific steps would be:

 

  1. Go to Settings>Mail,Contacts,Calendars
  2. Tap your Gmail account in the Accounts list
  3. Scroll to the bottom and tap Delete Account
  4. Go back to Settings>Mail,Contacts,Calendars and tap Add Account (in the Accounts section)
  5. Tap Google
  6. In the window that opens, fill the name, address, password and description
  7. Tap Next, and turn on the things you want to sync with your Gmail account.  If you only use email, just turn Mail On and save the account.

Posted on Apr 4, 2015 8:22 PM

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Sparychess

Q: HELP - My email on my iPad with Imap settings of Gmail and the Settings on the iPad

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  • by randers4,

    randers4 randers4 Jul 30, 2014 7:57 PM in response to Sparychess
    Level 9 (62,891 points)
    Jul 30, 2014 7:57 PM in response to Sparychess

    I mean that after you complete this: https://www.google.com/accounts/DisplayUnlockCaptcha, on your iPad perform the 7 steps I posted earlier (to delete, then add back the Gmail account on it).  Then open the Mail app on your iPad and test your Gmail account and see if you get any error messages.

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 7:02 AM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 7:02 AM in response to randers4

    So just to be sure this is the order I do it in right?

     

    To Get email back -

     

    complete this: https://www.google.com/accounts/DisplayUnlockCaptcha, on your iPad perform the 7 steps I posted earlier (to delete, then add back the Gmail account on it).  Then open the Mail app on your iPad and test your Gmail account and see if you get any error messages.

     

    If you are only having problems accessing the Gmail account on your iPad and it works on your iPhone and Mac, you don't need to do anything on your iPhone or Mac.  Deleting the account from your iPad will not effect your other devices/computers.  Also, you won't lose any email.  Your email will still be stored on Google's Gmail servers.  When you delete the account from your iPad it will temporarily delete the email from your iPad, but when you add the account back it will download back to your iPad from Google.

     

    The specific steps would be:

     

    1. Go to Settings>Mail,Contacts,Calendars
    2. Tap your Gmail account in the Accounts list
    3. Scroll to the bottom and tap Delete Account
    4. Go back to Settings>Mail,Contacts,Calendars and tap Add Account (in the Accounts section)
    5. Tap Google
    6. In the window that opens, fill the name, address, password and description
    7. Tap Next, and turn on the things you want to sync with your Gmail account.  If you only use email, just turn Mail On and save the account.

  • by randers4,

    randers4 randers4 Aug 1, 2014 9:00 AM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 9:00 AM in response to Sparychess

    Complete this on your computer: https://www.google.com/accounts/DisplayUnlockCaptcha.  Then complete these steps on your iPad:

    1. Go to Settings>Mail,Contacts,Calendars
    2. Tap your Gmail account in the Accounts list
    3. Scroll to the bottom and tap Delete Account
    4. Go back to Settings>Mail,Contacts,Calendars and tap Add Account (in the Accounts section)
    5. Tap Google
    6. In the window that opens, fill the name, address, password and description
    7. Tap Next, and turn on the things you want to sync with your Gmail account.  If you only use email, just turn Mail On and save the account.

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 10:29 AM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 10:29 AM in response to randers4

    Ok Thanks I'll let you know if that works

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 10:31 AM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 10:31 AM in response to randers4

    Also thanks for typing the instructions that way it's just easier for me to understand! Plus Thanks for letting me ask you anything if I get stuck and just send you the link to my Question!!

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 6:28 PM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 6:28 PM in response to randers4

    Hi Again,

     

    I tried that tonight and for some reason that did not work and I did everything you said. So I think it must be something with the iPad and do you think I should then erase everything on the iPad and start over cause i don't have anything else on there to save! Can you think of anything that might work?

     

    Thanks

  • by randers4,

    randers4 randers4 Aug 1, 2014 6:34 PM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 6:34 PM in response to Sparychess

    Do you know if you have two-step verification set up on your Gmail account?

  • by randers4,

    randers4 randers4 Aug 1, 2014 6:38 PM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 6:38 PM in response to Sparychess

    Also, is this the error message you received again?

     

    Screen Shot 2014-08-01 at 8.37.38 PM.jpg

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 6:57 PM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 6:57 PM in response to randers4

    What do u mean with my cell phone number? Also that same message yeah that came back

  • by randers4,

    randers4 randers4 Aug 1, 2014 7:01 PM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 7:01 PM in response to Sparychess

    I'm talking about the settings for your Gmail account at Google, not on your phone.  If you aren't sure, click this link on your computer: https://www.google.com/settings/security, sign into your account if you are prompted, then see where the red box is in the image below if it says that 2-step verification is enabled.  If it looks like the image below it isn't enabled.

     

    Screen Shot 2014-08-01 at 8.33.34 PM.jpg

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 7:09 PM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 7:09 PM in response to randers4

    Ok thanks I'll work on that tomorrow. Also I tried to rest my password and I got a text with a code from Google with a code to reset my password so I think with that then that means I do have it enabled then right wouldn't you think? If I do then I want to disable it then right?

  • by randers4,

    randers4 randers4 Aug 1, 2014 7:14 PM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 7:14 PM in response to Sparychess

    Yes, if you have 2-step verification enabled, try turning it off to see if that makes any difference.  I don't use 2-step verification with my Gmail account so I'm not sure if getting a text code means you have it enabled, but it may mean that.

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 7:19 PM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 7:19 PM in response to randers4

    Alright thanks and thanks for helping me figure this out i will do this tomorrow and let you know

  • by randers4,

    randers4 randers4 Aug 1, 2014 7:19 PM in response to Sparychess
    Level 9 (62,891 points)
    Aug 1, 2014 7:19 PM in response to Sparychess

    You're welcome.

  • by Sparychess,

    Sparychess Sparychess Aug 1, 2014 7:27 PM in response to randers4
    Level 1 (4 points)
    Apple Watch
    Aug 1, 2014 7:27 PM in response to randers4

    Hey one question though if that two step thing is on then i turn that off do I use my old password that I had before I changed it or do I use my new one?

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