Q: icloud unable to backup

I have an iphone 4S, and i only backup my contacts and some simple documents. (already turn off photos back up). But the 5GB storage is still almost full. How do i find out what are the items that make it running out of storage?

iPhone 4S, iOS 7.1.2

Posted on Jul 31, 2014 2:02 AM

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Q: icloud unable to backup

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by jeffd55,

jeffd55 Aug 2, 2014 1:29 PM in response to sschan21
Community Specialists

Aug 2, 2014 1:29 PM in response to sschan21

Hello sschan21,

Thank you for contacting Apple Support Communities.

You might take a look at these two articles:

Managing your iCloud storage
http://support.apple.com/kb/HT4847

iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992

The first is on managing you iCloud storage space and what is taking up space. The second to troubleshoot the backup process.

Regards,
Jeff D.
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