HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone
gbtbn
Level 1 (0 points)

Q: How to reset my iPhone 4s iCloud ID? Plz help me Plz

I buy a 2nd hand iphone 4s. It is Country unlocked. I was updated it to 7.1.2 . I need to remove the iCloud account but I don't know the password. The 1st owner is not available now because he just left the country 1 month ago. how can I reset my iCloud account now. Can you help me???

iPhone 4S, iOS 7.1.2, second hand iPhone

Posted on Jul 31, 2014 12:08 AM

Close
gbtbn

Q: How to reset my iPhone 4s iCloud ID? Plz help me Plz

  • All replies
  • Helpful answers

  • by imobl,

    imobl imobl Jul 31, 2014 6:20 AM in response to gbtbn
    Level 5 (6,992 points)
    iPhone
    Jul 31, 2014 6:20 AM in response to gbtbn

    You need to contact the 1st owner and have him remove the Activation Lock via

    his account at iCloud.com

     

    Activation Lock is a new security feature in iOS 7. There is no workaround.

    Until the original owner removes the Activation Lock, the iPhone is useless.

    No one here nor at Apple can help you - only the person who set the

    Activation Lock can provide the information to remove it.