I don't Receive the reset email for security questions

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I don't Receive the reset email for security questions

I want to change my apple ID password but I can't remember my answers to the security questions. When i try to choose the option to reset questions via rescue email, I don't get any email. Any help?

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Jul 31, 2014 6:41 AM

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Answer 1

chuck_3rd

Community Specialist

Aug 2, 2014 11:37 AM in response to micgacusan

Hello micgacusan,

Thanks for using Apple Support Communities.

Please follow the support article linked to below to help resolve this issue:

If you didn't receive your Apple ID verification or reset email

http://support.apple.com/kb/TS5404

Take care,

Alex H.

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