bonjour service running but itunes doesn't recognize it

Hi,

I have a Windows 7 computer. I had previously disabled the bonjour service due to conflicts. But now I need it to share with an apple tv. I reinstalled bonjour and my system shows it as running. However, itunes (which i also deinstalled and reinstalled - latest version). However when i go to the sharing tab on itunes it says that bonjour has been disabled.

Any ideas?

thanks

Windows 7

Posted on Jul 31, 2014 11:58 AM

Reply
3 replies

Aug 2, 2014 6:57 AM in response to MooseRange

Hello MooseRange,


Thanks for using Apple Support Communities.


First, follow the steps in the following article to ensure Bonjour is installed on your PC:


Bonjour for Windows: How to tell if it successfully installed

http://support.apple.com/kb/HT2703


If it is not installed, then reinstall iTunes, which will also install Bonjour on your computer:


Download iTunes

http://www.apple.com/itunes/download/


If Bonjour is installed, then it may be blocked by your anti-virus and/or firewall:


iTunes for Windows: Bonjour alert due to firewall, security, or proxy software

http://support.apple.com/kb/TS3448


Resolve issues between iTunes and security software

http://support.apple.com/kb/TS3125


Take care,

Alex H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bonjour service running but itunes doesn't recognize it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.