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All replies
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Helpful answers
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Aug 2, 2014 6:57 AM in response to MooseRangeby alex_h1,Hello MooseRange,
Thanks for using Apple Support Communities.
First, follow the steps in the following article to ensure Bonjour is installed on your PC:
Bonjour for Windows: How to tell if it successfully installed
http://support.apple.com/kb/HT2703
If it is not installed, then reinstall iTunes, which will also install Bonjour on your computer:
http://www.apple.com/itunes/download/
If Bonjour is installed, then it may be blocked by your anti-virus and/or firewall:
iTunes for Windows: Bonjour alert due to firewall, security, or proxy software
http://support.apple.com/kb/TS3448
Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Take care,
Alex H.
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Aug 2, 2014 9:37 AM in response to alex_h1by MooseRange,Thanks. Indeed it was the Antivirus firewall.
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Aug 2, 2014 2:40 PM in response to MooseRangeby alex_h1,Hi MooseRange,
You're welcome, I'm happy to hear you were able to resolve the issue.
Take care,
Alex H.
