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Helpful answers
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Jul 31, 2014 1:11 PM in response to guyverfan84by Niel,Click here and follow the instructions. If it’s running Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
Erasing the drive will erase everything on it.
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Jul 31, 2014 1:27 PM in response to Nielby guyverfan84,Well I had this Mac Mini since 2011, this version came out in 2010. It came with no disk(s) or CD(s) when I got it.
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Jul 31, 2014 1:29 PM in response to guyverfan84by Niel,Phone AppleCare and order replacement disks.
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Aug 1, 2014 7:08 PM in response to Nielby guyverfan84,I followed the instructions but I am stumped. When I get to "Erase Free Space" tab, it ask me what to choose. Either I want the Fastest, Most Secure or between them both. I did the fastest option and I feel like it didn't work.
In case you ask, my Mac Mini has Mac OS X Lion 10.7.5.
Anyone knows what I can do please help me. I am desperate.
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Aug 2, 2014 2:42 AM in response to guyverfan84by lllaass,Why do you "feel" it did not work. Also see:
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Aug 2, 2014 7:12 AM in response to lllaassby guyverfan84,When I followed the instructions, nothing happened. So I contacted Apple online, they suggested I upload OS X Mavericks. I assumed by uploading it I start the rebooting of the computer. So after adding it on my computer and restarting my computer, my computer came on showing what language do I want my Mac Mini to be. I am guessing it is in my original factory condition then? Does this mean it is wiped clean of information and files then huh?
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Aug 2, 2014 7:32 AM in response to guyverfan84by Niel,Your computer appears to have a fresh OS on it but wasn’t reset to the original factory settings because it didn’t come with Mavericks. If you erased the whole drive(not just the free space), it’s been wiped clean.
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Aug 2, 2014 7:35 AM in response to Nielby guyverfan84,So you are quite sure it is in original factory state and everything from passwords to personal information is deleted? Sorry for asking again but I selling my Mac Mini and I want to be sure that my private information doesn't end in the wrong hands.
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Aug 2, 2014 7:45 AM in response to guyverfan84by Niel,You can’t sell it with Lion or newer installed. Order the replacement disks, and use the Erase Free Space option when erasing the drive.
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Aug 2, 2014 7:47 AM in response to Nielby guyverfan84,But the OS X Mavericks is the newer version isn't it? Would some be happy with the newer OS X in it?
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Aug 2, 2014 7:48 AM in response to guyverfan84by Niel,1. Correct.
2. That copy is tied to your Apple ID.
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Aug 2, 2014 7:50 AM in response to Nielby guyverfan84,So I have to reset it again. That is fine. Thanks for the help.