I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

Windows 7

Posted on Jul 31, 2014 2:45 PM

Reply
1 reply

Aug 2, 2014 6:15 AM in response to anetsa

Hello anetsa


It sounds like you have restrictions setup on your Apple TV. If you do not know your passcode to unlock it, then you will need to restore your Apple TV. Check out the articles below for more information about Restrictions as well as restoring your Apple TV.


Apple TV: Understanding Restrictions (parental controls)

http://support.apple.com/kb/HT200198


Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/HT4367


Regards,

-Norm G.

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I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?

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