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I am trying to restore my device but I keep getting error messages and I have done everything they say on the site. What can I do now? I really need it to work as I have music that I no longer have the cds for.

I have been trying to restore my iPod Touch. I keep getting error messages and I know it is not the connection for the internet. I have done everything that their site says to do and I am still with out a working iPod Touch. Help.

iPod touch, iOS 5

Posted on Jul 31, 2014 8:55 PM

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2 replies

Aug 3, 2014 12:07 PM in response to wingweaver

Hello Wingweaver,


It sounds like you are having trouble restoring your iPod Touch with iTunes on your computer due to error messages. Without knowing precisely what troubleshooting has been attempted, I would start with the steps in the following article:


Resolve iOS update and restore errors in iTunes

http://support.apple.com/kb/TS1275


If you are getting a specific error number, use this one as well:


Resolve iOS update and restore errors

http://support.apple.com/kb/TS3694


Thank you for using Apple Support Communities.

All the best,

Sterling

I am trying to restore my device but I keep getting error messages and I have done everything they say on the site. What can I do now? I really need it to work as I have music that I no longer have the cds for.

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