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itunes Is not Opening Ipad Mini

Greetings the users of Apple..:)

i have a problem wid my ipad mini..

recently i updated my ipad mini to ios 7.1...

and my itunes is not opening then..

when i open my itunes then a blank page appears and written "Cannot Connect to App Store"

why is this? And how to fix this problem!!???

please answer fast...:)

iPad, iOS 7.1.2

Posted on Aug 1, 2014 2:17 AM

Reply
Question marked as Best reply

Posted on Aug 3, 2014 11:57 AM

Greetings Arbaaz23,


Welcome to Apple Support Communities.


It sounds like the iTunes app isn't able to connect to the iTunes Store on your iPad. The article below provides some suggestions that can help you resolve the connection issue.


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

Troubleshoot issues on an iPhone, iPad, or iPod touch

If you haven't been able to connect to the iTunes Store:

  • Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
  • Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Updateon your device's Summary page.
  • Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
  • Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
  • Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
  • Try resetting (turning off and then on again) your Wi-Fi router.
  • If the issue persists, trytroubleshooting your Wi-Fi networks and connections.


Cheers!

-Jason

3 replies
Question marked as Best reply

Aug 3, 2014 11:57 AM in response to Arbaaz23

Greetings Arbaaz23,


Welcome to Apple Support Communities.


It sounds like the iTunes app isn't able to connect to the iTunes Store on your iPad. The article below provides some suggestions that can help you resolve the connection issue.


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

Troubleshoot issues on an iPhone, iPad, or iPod touch

If you haven't been able to connect to the iTunes Store:

  • Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
  • Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Updateon your device's Summary page.
  • Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
  • Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
  • Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
  • Try resetting (turning off and then on again) your Wi-Fi router.
  • If the issue persists, trytroubleshooting your Wi-Fi networks and connections.


Cheers!

-Jason

itunes Is not Opening Ipad Mini

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