I am on OSX 10.4.11 and my MacMaill has two folders for 'Inbox', two folders for 'Sent', and two folders for 'Junk'.
There is a main Inbox folder with all my sub folders, and there is also another main folder "My .Mac Account" which has duplicates of all my other sub folders!!!
How can I get MacMail to have one folder for each? Hope someone can help please as it's very confusing and taking up lots of space.
There is a main Inbox folder with all my sub folders, and there is also another main folder "My .Mac Account" which has duplicates of all my other sub folders!!!
Can you explain what "other" subfolders are?
Is it a POP or IMAP account?
Dear BDAqua
Thanks a lot for replying and apologies for taking so long to get back to you, but I was away for a couple of days.
It is an IMAP account.
There is one main "Inbox" folder which has 2 folders within it.
One folder is titled "My .Mac Account", which has sub folders within it containing utilities, personal, Amazon etc.
The other folder is titled "iCloud Mail" and is a complete duplicate of the above including duplicates of all the "other" sub folders mentioned above.
Hope you can help with this please and thanks very much if you can.
Doad
Hmmm, this is strange, do you have 2 eMail accounts maybe, & one forwarding to the other?
Thanks again for replying, and it is very strange and annoying.
I only have one MacMail account with 2 email addresses, so I don't know if there's anything else you can think of please?
In Mail's menu, choose View>Message>Show Long Headers, compare the To: & CC: fields, are there 2 name there, or different names?
In Mail, do you have 2 accounts setup for that Mac Mail addy?
I really appreciate your help, thanks again.
I've shown the long headers and only see one name in the 'To' field, but don't see any 'CC' field. I do have two email addresses, gngraphics@mac.com and george.nicol@mac.com. In mail I only have the one account. Does all this make sense to you?
Is it 2 separate accounts, or is one an alias in the other account?
It appears to be one separate account with an alias.
When I go to Mail > Preferences > Accounts,
under Accounts it shows an icon for My .Mac Account .Mac
and under that there is an icon for iCloud Mail IMAP.
My Mac.Account has gngraphics@mac.com as the email address.
iCloud Mail Account has gngraphics@mac.com, george.nicol@mac.com as the email address.
I hope that might help and thanks again for your help and being so patient, much appreciated.
Is the "My .Mac Account .Mac" also IMAP?
It doesn't say that it is IMAP and I have checked through all the preferences and it doesn't say if it is or not I'm afraid.
When I go to the menu > Mailbox, it mentions 'Synchronize' to either My .Mac Account or iCloud Mail. Would it be worth trying that?
Thanks again for your continued help.
In Mail>Preferences>Accounts, under the names of the accounts at left it should say POP or IMAP.
On my main Mac which is in my studio, the My .Mac Account doesn't have either IMAP or POP, and the iCloud Mail has IMAP after it.
I'm working on my MacBook at the moment which is linked to my main Mac, and have just checked the preferences and noticed that this has MobileMe IMAP as the account, and there are no duplicates on my MacBook.
Thanks again.
Well, if you want to try to delete that one, first back it all up...
First Quit Mail, then I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.
Users/YourUserName/Library/Mail
Users/YourUserName/Library/Mail Downloads
(Could be a different folder here if you chose such in Mail Prefs)
Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Apologies for delay in replying as I've been out most of the day.
Thanks a lot for your detailed reply on how to delete these pesky duplicates. I'll certainly give it a try soon.
You've been very helpful indeed and thanks for your patience and all your help.
All the best.
how to delete duplicate folders in MacMail?
