awyiessssssss
Level 1 (0 points)

Q: iphone 5 wont turn on?

it all started when I left my phone to charge at 4% and went to play video games I checked on my phone an hour later and it was still at 4% I rebooted my phone and it was at 100% I thought it was fixed but then my phone got a horizontal line and rebooted , it was about 78% then later that day the problem would go away then come back as soon as I plugged in my charger to my phone,  later that week my phone turned off and it tried to reboot by itself but the screen would just go black and reboot again a loop I guess . I left it off for a week I don't know why , I put my phone in recovery mode two weeks after it first started and the same thing happened but this time it doesn't reboot by itself it just doesn't make it past the apple logo im guessing it might be the battery some people say its a firmware malfunction , help?

iPhone 5, iOS 7.1.2, my phone has had battery probs b4

Posted on Aug 1, 2014 4:29 AM

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awyiessssssss

Q: iphone 5 wont turn on?

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  • by griff w,

    griff w griff w Aug 3, 2014 11:47 AM in response to awyiessssssss
    Level 4 (3,496 points)
    Aug 3, 2014 11:47 AM in response to awyiessssssss

    Hi there awyiessssssss,

     

    You may find the troubleshooting steps in the article below helpful.

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

    Issue not resolved

    My issue is still not resolved. What do I do next?

    Contact Apple Support.

     

    -Griff W.

  • by Tech Singh,

    Tech Singh Tech Singh Aug 26, 2014 2:19 AM in response to awyiessssssss
    Level 1 (14 points)
    Aug 26, 2014 2:19 AM in response to awyiessssssss

    Check out the link... I had the problem with my iPhone... I used the jump start trick... it worked for me
    [Fixed]iPhone stuck at Apple Logo while charging