Toots44444
Level 1 (0 points)

Q: Track Pad not working - MacBook Pro

Hi

 

My cursor began to jump around one day and shortly after that stopped working altogether. No clicking or moving of the pad is doing anything at all. My Mac BookPro is no longer in warranty. Where am I best bringing it?

Posted on Aug 1, 2014 7:43 AM

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Toots44444

Q: Track Pad not working - MacBook Pro

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  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Aug 1, 2014 7:51 AM in response to Toots44444
    Level 9 (52,781 points)
    Mac OS X
    Aug 1, 2014 7:51 AM in response to Toots44444

    Here is the Apple support article on trackpads:

     

    http://support.apple.com/kb/TS1449

     

    Occasionally the battery on a MBP may expand and interfere with the trackpad operation.  Open the MBP and examine the battery to to see this may be a problem.

     

    An Apple store genius bar is a good place to bring your MBP.  The evaluation will be FREE regardless of warranty status.  You then should know exactly what the problem is and then be in a position to make an informed decision.

     

    Ciao.