green vertical bars

green vertical bar keeps on appearing on my screen every a couple of minutes,it slides or scans for seconds then disappear.i tried to shut down/power off then open the iphone again but nothing changed and the bar keeps on appearing.any suggestions on how to remove it??

iPhone 4S, iOS 7.1.2

Posted on Aug 1, 2014 8:01 AM

Reply
1 reply

Aug 3, 2014 9:30 AM in response to ayouh

Hi ayouh,


It sounds like you are having a video issue with your iPhone, which I am sure is frustrating. I do have some steps that may help you.


I would suggest troubleshooting using the steps in this article -


iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802


Specifically -

Display image issues

This can include bright or dark pixels, lines in video, or sections of video missing.

  1. Try turning iPhone off and then on again.
  2. Verify the issue is not content related, by viewing different content.
  3. If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaper and slide the slider.

Thanks for using Apple Support Communities.


Best,


Brett L

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green vertical bars

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