Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the new mdm payload does not match the old payload

My certs expired and I got new ones and now my apple profile manager is not sending any commands out to my ipads. I see "pending" under active tasks and when I try to enroll an ipad via the website, I get the following error on the ipad ""the new mdm payload does not match the old payload." Can someone please help me?


Thanks

Posted on Aug 1, 2014 8:06 AM

Reply

There are no replies.

the new mdm payload does not match the old payload

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.