About my Mac doesn't show my MacBook model but numbers

Hello Danny,

I had the same problem and this fixed it for me, and I am almost certain it will for you:

Go to the preferences folder in your user library (if the library folder is hidden, while being in your user folder hit +J, then choose 'show library folder').

- user/library/preferences/

- Delete the file: com.apple.SystemProfiler.plist

- Reboot your mac

- Go to about this mac again and voila! it will be shown the right way. (it took a few seconds to build up for me, so you might have to close and reopen the window once).

Let me know if it worked!

Regards, Mark

dannyvdb1997 wrote:

OK, but Will it ever show de MacBook name when i click on more info at About my Mac?

No, About This Mac will only show:

And above that the OS X version, click that to see the build, click again to see the serial number.

More Info will only show:

Followed by the serial number and Software, i.e., the OS X version.

I am not sure just what is going on in that picture you linked in your original post...where the number is, More Info should be displaying MacBook Pro Retina and under that 13-inch, Mid 2014. There have been several users questioning the messages being displayed which for some reason are in Estonian...MBPr from the US and the UK.

Try going back to the Apple store, if that is where you bought the MBPr, and see what the Firmware is displaying on models they have on display...see if they are showing a number or the computer name.

Sorry, I could not read the image you put up initially. Systeemoverzeicht button on your image will reveal the model identifier for your Mac.

Note, the underside of the computer usually has inscribed on the body the model number or name.

Apple has been known to replace logicboards with ones that have no serial number. There are these alternative methods of identifying your Mac:

https://discussions.apple.com/docs/DOC-6413

dannyvdb1997,

you might need to wait for a firmware update for that to be fixed.

Go to about my mac then don't click more info. It will be right there.

Go to About This Mac, More Info, System Report, Hardware and you will see the Model Identifier which includes the name of the computer model, such as MacBook Pro8,1 or whatever yours is called.