HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
CHRISAXE006
Level 1 (0 points)

Q: HELP PLZ

seriousy guys help? dirtbag stole my 4s n reset to factory and preceded to create his own phone ! ong story short his was my bros aqaintance who has od n assalted ambos in hos and shot through ! lucy thr ambo giv it to my brother in a waybut now im screwed !factory reset does not reset apple id n passcode ! the cheey pric set up find my iphone n im f###ed pz help me n dont ask for anything but the phone n cord !!!!!?????plz help ill pay

 

iPhone 4S, iOS 7.1.2, SER C8PL6F5UDT9Y

Posted on Aug 1, 2014 10:43 AM

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CHRISAXE006

Q: HELP PLZ

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  • by lllaass,

    lllaass lllaass Aug 1, 2014 10:49 AM in response to CHRISAXE006
    Level 10 (190,740 points)
    Apple Watch
    Aug 1, 2014 10:49 AM in response to CHRISAXE006

    Contact the police. If the phone has iOS 7 and had a screen-lock passcode there is no way someone can use it themselves unless they know your iCloud ID and password. If no screen-lock passcode they can't change the iCloud ID unless they know the password. If your ID is still listed there then yo can erase the iPod via icloud.com.

    I would contact the police.

    lost/stolen                                     

    No app on the iPod is required.                           

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.

    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.

    iCloud: Erase your device

    iCloud: Use Lost Mode

    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.

    - Change the passwords for all accounts used on the iPod and report to police

    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.

    - Apple will do nothing without a court order                                               

    Reporting a lost or stolen Apple product                                              

    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number