HT201363: About Apple ID security questions

Learn about About Apple ID security questions
pookie14_

Q: How do i change my apple id passwords if i didnt list a rescue address?

I recently purchased a Iphone 5s and when I switched my Apple Id over the serve told me that I wasn't allowed to purchase any music or apps until I gave the correct answers to me security questions. Unfortunately, I am 14 and cannot remember my answers. I did not list a rescue address for my apple id so I have no way of changing my answers. How can I change my answers without changing my apple id?

iPhone 5s, iOS 7.1.2

Posted on Aug 1, 2014 12:13 PM

Close

Q: How do i change my apple id passwords if i didnt list a rescue address?

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Aug 1, 2014 12:18 PM in response to pookie14_
    Level 10 (313,488 points)
    Mac OS X
    Aug 1, 2014 12:18 PM in response to pookie14_

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (110382)