2 Replies Latest reply: Aug 1, 2014 4:46 PM by Ralph9430
ncruz90 Level 1 (0 points)

How to remove an old iCloud account from my IPad.  The account (email) was on my dad's name and he resently change it and now i can't  reset or delete his iCloud account without his password.  Please advise on the procedure.  Thanks.


iPad 2 Wi-Fi, iOS 7.1.2
  • razmee209 Level 7 (30,319 points)

    You would need to enter dad's credentials in order to remove the icloud activation lock.   iCloud: Activation Lock

  • Ralph9430 Level 6 (17,636 points)

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.