sindimiss

Level 1 (0 points)

Q: How do you un encrypt a backup?

I encrypted the backup for my iPhone and the password doesn't work anymore....how do you either re-set the password or un encrypt it?

iPhone 4S

Posted on Aug 1, 2014 5:16 PM

I have this question too

Q: How do you un encrypt a backup?

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Helpful answers

by jason269,

jason269 Aug 5, 2014 6:37 AM in response to sindimiss
Community Specialists

Aug 5, 2014 6:37 AM in response to sindimiss

Hello, sindimiss.

Thank you for visiting Apple Support Communities.

Here are a couple resources that I would recommend going through when you have an encrypted backup.

iTunes: About iOS backups
http://support.apple.com/kb/HT4946

iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162

Cheers,

Jason H.
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