iTunes Store gift
I bought a gift (album by Jason Mraz) from iTunes store but the recipient said that he is being asked a code before he can download the album. Where is the code?
iPad 2
User profile for user:
braden85
User level:
Community Specialist
Hey there boie17,
I see that you are having some issues with your iTunes Gift. I would suggest that you resend your iTunes Gift to your friend by using the instructions in the following article:
http://support.apple.com/kb/HT1541
Open the iTunes or App Store app on your device. Scroll to the bottom of the store and tap Sign In if you're not already signed in. Sign in using the Apple ID and password you used to purchase the iTunes Gift. Scroll to the bottom of the store again, tap your Apple ID, and choose View Apple ID. Tap the Gifts button on the Account Settings screen.
Tap the gift you wish to resend.
Tap Resend Gift.
You can edit or change the recipient email address for your iTunes Gift as long as your recipient hasn't redeemed your gift. To edit or change the Gift Recipient email address, tap the recipient email address on the Gift Details screen from your iOS device.
If you are still experiencing trouble with your iTunes Gift, you can report an issue with it through the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Take care, and thanks for visiting the Apple Support Communities.
-Braden