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Helpful answers
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Sep 3, 2016 9:50 AM in response to nathan2000by gail from maine,Are you subscribed to Apple Music? Because if you are not, your music is not "in the cloud". Music that you purchase is downloaded to your computer. If you decide to remove that music but want it back at a later time, iTunes has created a "link" to that particular song or album in the iTunes Store. That way, iTunes knows that you have already purchased it, so you can then redownload it at no further expense. Any song or album that you have removed from your local iTunes library will display with a cloud next to it, indicating that it is linked to iTunes in the Cloud, and that the song or album can be redownloaded:
If you are using Apple Music, then by subscribing to it, you signed up for a streaming service, that also matches and upgrades any music in your iTunes library, then stores it all in the iCloud Music Library so that you can stream it to any device that is signed in to that iTunes account. You have to create offline playlists to be able to play the music without Wifi:
Add music from your own collection to your Apple Music library - Apple Support
If you are not using Apple Music, then you need to explain exactly what your specific issue is. This is a user to user technical support forum, and we can't help if you don't tell us what the problem is.
GB
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Sep 3, 2016 10:17 AM in response to gbw415by turingtest2,To the original question posed in this thread the usual explanation and remedy can be found here:
Empty/corrupt iTunes library after upgrade/crash..
tt2
