HT202152: Mac App Store: Frequently Asked Questions (FAQ)
Learn about Mac App Store: Frequently Asked Questions (FAQ)
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Helpful answers
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Aug 1, 2014 8:46 PM in response to moniberardinelliby Dah•veed,Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions