Thatch007

Q: Ipod nano 6th gen screen blank, reset has not worked?

Hi

 

6th gen Nano, working fine, now screen blank will not turn on, or re-charge.  Also tried reset but this has had no effect, has anyone got any ideas?

iPod nano

Posted on Aug 2, 2014 12:27 AM

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Q: Ipod nano 6th gen screen blank, reset has not worked?

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  • by Jason L,Helpful

    Jason L Jason L Aug 4, 2014 2:20 PM in response to Thatch007
    Community Specialists
    Aug 4, 2014 2:20 PM in response to Thatch007

    Hi Thatch007,

     

    Welcome to Apple Support Communities.

     

    It sounds like your iPod nano has a blank black screen and won't turn on. The article linked below provides suggestions that will resolve the issue through troubleshooting or service.

     

    iPod nano (6th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS3474

    Will not turn on or screen remains dark

    • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    • If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.

     

    • If the screen remains dark and will not turn on, then your iPod may need service.

    My issue is still not resolved. What do I do next?

    For information on servicing your iPod, go to the iPod Service FAQ.

     

    I hope this helps.

    -Jason