Please help! MBP 15" 2011 will not boot at all

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Please help! MBP 15" 2011 will not boot at all

Hi,

My 15 inch early (May) mbp 2011 will not start up. Here is what I have observed so far:

1) When power button is pushed (without MagSafe attached) hard drive will spin up and about after 3-5 seconds it will turn off (hard drive spins Down, no further boot process) No chime, no led indicator light in front.

2) When power button is pushed (with MagSafe attached) hard drive spins up, keeps spinning, but no further boot process. Just black screen and spinning hard drive.

3) When attempting SMC reset, fans turn to high, and screen remains black, still no boot)

4) Since mbp fails before booting, PRAM/NRAM resetting is not a possibility. (Tried)

5) I have also removed the battery cable from the logic board, and tried resetting without any luck.

6) I entered CD into optical drive - it "ate" it, but will not eject now. (Tried holding eject/left mouse/control e etc) still nothing.

7) After letting mbp rest for 1 day, it booted fine like nothing happend, worked fine for 1 day, then next morning back to square one. Now 5 days later still nothing.

If anybody has any ideas what could be wrong, or have possible solutions, please don't hesitate.

Thanks in advance, Oliver

MacBook Pro (15-inch Early 2011), iOS 7.1.2

Posted on Aug 2, 2014 7:41 AM

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Answer 1

sterling r

Community Specialist

Aug 4, 2014 11:35 AM in response to Oliverkehn

Hey there Oliverkehn,

It sounds like your computer is not booting up at all at this point, even after some very thorough troubleshooting you've already done. From the following article, I would use these steps that I don't mention as having been tried just yet:

Troubleshooting: My computer won't turn on

http://support.apple.com/kb/ts1367

Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.

Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.

If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.

MacBook Pro: How to remove or install memory

MacBook: How to remove or install memory

Mac Pro: How to remove or install memory

Mac mini: How to remove or install memory

iMac (27-inch, Late 2012): Installing or replacing memory

iMac: How to remove or install memory

If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).

Thank you for using Apple Support Communities.

Regards,

Sterling

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Answer 2

OGELTHORPE

Level 9

57,305 points

Aug 4, 2014 11:42 AM in response to Oliverkehn

Did you get the disc out of the DVD drive?

Run an Apple Hardware Test:

http://support.apple.com/kb/ht1509

Ciao.

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Answer 3

Oliverkehn Author

Level 1

0 points

Aug 4, 2014 2:29 PM in response to sterling r

@ sterling r

I Have tried to remove the memory and put it back in the slots with no help, I have also tried removing 1, and both memory components and trying to start the computer, still nothing only spinning hard drive and black screen - no boot 😟

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Answer 4

Oliverkehn Author

Level 1

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Aug 4, 2014 2:31 PM in response to OGELTHORPE

@ Oglethorpe

no, still no luck on the DVD inserted, and I can't run the hardware test, when I press the power button, all that happens is the hard drive spins up, no boot, no grey screen no chime. I tried pressing D to run the hardware test, no luck, any other ideas?

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Answer 5

OGELTHORPE

Level 9

57,305 points

Aug 4, 2014 3:02 PM in response to Oliverkehn

Try these options for removing the DVD:

Credit Kappy.

When ever possible, position the MBP so that gravity is your ally.

See if if you can start the Apple Hardware Test with the OPTION+D keys.

Ciao.

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Answer 6

Oliverkehn Author

Level 1

0 points

Aug 4, 2014 3:18 PM in response to OGELTHORPE

I Tried all these steps still no luck . Tried option d no luck 😟

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Answer 7

OGELTHORPE

Level 9

57,305 points

Aug 4, 2014 3:26 PM in response to Oliverkehn

An appointment at an Apple store genius bar looks like the best option at this point. They will get the DVD out and should be able to provide you with a definitive diagnosis of your other problems. The evaluation will be FREE.

Ciao.

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