What do I do about my security questions? I forgot the answers and locked myself out of my account. I've tired everything apple tells you to do. Help me

What do I do about my security questions? I forgot the answers and locked myself out of my account. I've tired everything apple tells you to do. Help me

iPhone 5s, iOS 7.1.2

Posted on Aug 2, 2014 8:13 AM

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3 replies

Aug 2, 2014 9:28 AM in response to Rachelluttrull

Do you know your Apple ID password?

Did you set up a rescue email address?


If yes to both, then go to applied.apple.com, log in, and go to Password & Security, and chose to have a security information reset sent to your rescue email address.


If you did not set up a rescue email address, then you may still be able to get Apple to assist you, as long as you can verify your identity. However, if you are unable to verify your identity with Apple, they will not be able to reset your security information.

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What do I do about my security questions? I forgot the answers and locked myself out of my account. I've tired everything apple tells you to do. Help me

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