itunes has won't start up, it is looking for apple store. But it never finishes opening. I cannot log in, I cannot access my itunes or sync my devices. I am running Windows 7. I hadn't had problems until yesterday.
Windows 7, itunes
Hey there Michael.learn,
It sounds like you are not able to open iTunes on your PC all of a sudden. I would use the following article to help troubleshoot your program, found here:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Start with opening iTunes in Safe Mode and work your way down the article from there:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
- Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
- Click Continue.
- See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Regards,
Sterling
itunes won't start up
