Whenever I click on iTunes the icon bounces once then nothing happens. It doesn't display an error message or anything, it just stops bouncing. Help please!
MacBook (13-inch Mid 2010), Mac OS X (10.6.8)
same problem here... did the ITunes update and now nothing happens after clicking the icon. Any help...?
Hi rianna,
It is possible that your iTunes library has been corrupted in some way. You can test for this by using a new iTunes library and seeing if the application will launch correctly. Instructions for doing this can be found in this article -
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589
If this works, you will need to re-create your iTunes library. Follow the steps in this article -
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for using Apple Support Communities.
Best,
Brett L
Have Snow Leopard and latest Itunes launched fine.
I only have music in it - 99% imported from CD's - only purchased a couple songs about 6 years ago - that was it.
Also syncs with my probably 8 year old or older IPOD fine.
So its related to what you have in the ITUNES library, that it may be corrupted, or have another issue such as size, podcasts etc.
Have you checked the Utility - console - logs for any error messages?
There are known 11.3 problems with PODCASTS that have been reported to Apple Support - It would help if you also reported the problems to support.
That would include details on the size of ITUNES and functions you are using along with any error logs.
Hi Brett,
Thank you for your help but unfortunately I wasn't able to solve my problem. iTunes won't open to let me create a new library. I also tried creating a new account on my computer and opening iTunes in that way but it still was not working. Should I try deleting iTunes and starting from scratch?
Rianna
Still can't get anything to work. I downloaded another update for it but it's still doing the same thing.
Hi rianna,
Is it possible that you have any iTunes plug-ins installed? If so, the following article may help you -
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
If not the due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Thanks for using Apple Support Communities.
Best,
Brett L
Having the same problem. Anybody find a solution?
I had this problem as well. Fortunately it was resolved by manually downloading the .dmg from the Apple site and reinstalling.
I figured it out right after I posted my comment. I had update to iTunes 11.3.1 to solve this issue.
I had the problem too, but fortunately all worked perfect after downloading 11.4
iTunes 11.3 won't open on OS X 10.6.8
