HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Monyelb

Q: i forgot my answers securities questions?

hi

i forgot my answers securities questions.                       

how can i reset them or get the answer, where all the support information was not helpfull in manage my account pease any support for my case thanks.

regards

Posted on Aug 3, 2014 4:52 AM

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Q: i forgot my answers securities questions?

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 3, 2014 5:09 AM in response to Monyelb
    Level 10 (134,232 points)
    iTunes
    Aug 3, 2014 5:09 AM in response to Monyelb

    What 'support information' have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620