grantf54
Level 1 (0 points)

Q: I use an airport express to extend my network.  It stopped working and will not turn green.  I have rebooted it and pressed the reset button, but it still will not turn green.  The airport utility finds it, but won't turn green.

I use an airport express to extend my network.  It stopped working and will not turn green.  I have rebooted it and pressed the reset button, but it still will not turn green.  The airport utility finds it, but won't turn green.

OS X Mavericks (10.9.2)

Posted on Aug 3, 2014 4:40 PM

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grantf54

Q: I use an airport express to extend my network.  It stopped working and will not turn green.  I have rebooted it and pres ... more

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 3, 2014 8:00 AM in response to grantf54
    Level 10 (122,467 points)
    Apple Music
    Aug 3, 2014 8:00 AM in response to grantf54

    The network preferences may be corrupted. I just went through this myself ..

     

    Quit AirPort Utility if it's open.

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    /Library/Preferences/SystemConfiguration

     

    Click Go then move all the files in the SystemConfiguration folder to the Trash.

     

    Restart your Mac.

     

    Reset the base statation intended for extending Wi-Fi.

     

    Then launch AirPort Utility. Give it a few minutes to recognize the extended base station.

     

    Your Mac will generate a new SystemConfiguration folder for you.


    If that doesn't help, follow the instructions here >  Wi-Fi base stations: Setting up and configuring an extended wireless network



    BTW, I noticed that your profile indicates your Mac is running v10.9.2. If that is correct, update your software.


    Open System Preferences >  App Store > Check Now

  • by grantf54,

    grantf54 grantf54 Aug 3, 2014 8:02 AM in response to Carolyn Samit
    Level 1 (0 points)
    Aug 3, 2014 8:02 AM in response to Carolyn Samit

    Thanks for such a quick response.  I tried rebooting my base station, and it the airport express is now working!!  I will keep this response for future reference.  Cheers!