I'll be watching a movie in iTunes, and the movie will freeze, but the movie timer will keep going. Any idea how to fix?

I'll be watching a movie in iTunes for Mac, and the movie itself will freeze, but the movie timer will keep going but the movie won't continue playing. I've tried restarting my Mac and restarting iTunes, with no luck.

MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.4)

Posted on Aug 3, 2014 12:11 PM

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3 replies

Aug 5, 2014 8:02 AM in response to Sniper Trago

Hi Sniper Trago,


Welcome to Apple Support Communities.


It sounds like there is a payback issue with one or more movies in iTunes on your Mac. If the movies weren't purchased from the iTunes Store, do you see the same issue with content downloaded from the iTunes Store? The article below provides some suggestions that will rule out conflicts caused by plug-ins that you might be using with iTunes.


iTunes: Troubleshooting issues with third-party iTunes plug-ins

http://support.apple.com/kb/TS3430


I hope this helps.

-Jason

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I'll be watching a movie in iTunes, and the movie will freeze, but the movie timer will keep going. Any idea how to fix?

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