Q: How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

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normanfromport charlotte

Level 1 (0 points)

Q: How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

Today I thought I had to upgrade my Icloud storage to enable me to upgrade my operating system on my Iphone. Found out that I could up upgrade by connect to my computer and using ITunes. Don't need the additional Icloud storage. Cannot find where to contact Apple to secure refund.

iPhone 4S, iOS 7.0.1

Posted on Aug 3, 2014 9:12 PM

I have this question too

Solved

randers4

Level 9 (62,850 points)

A:

Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

Posted on Aug 3, 2014 9:46 PM

Q: How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

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by normanfromport charlotte,

normanfromport charlotte Aug 4, 2014 5:46 AM in response to randers4
Level 1 (0 points)

Aug 4, 2014 5:46 AM in response to randers4

Took a while on the phone. Was disconnected on the first time. Had to answer security questions. Offered the Order ID number from receipt but apparently had no way to look it up via that number. Searched for transaction via Apple ID. The tech kept going off for some reason and finally said that it would be processed in two to three days.
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Accepted Answer · Aug 3, 2014 9:46 PM

randers4

Level 9 (62,850 points)

Aug 3, 2014 9:46 PM in response to normanfromport charlotte

Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

HT201318: iCloud storage upgrades and downgrades

Q: How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

All replies

Helpful answers

by randers4,Solvedanswer

by normanfromport charlotte,

HT201318: iCloud storage upgrades and downgrades

Q: How do I contact Apple support to cancel my Icloud storage upgrade and secure a refund?

All replies Helpful answers

by randers4,Solvedanswer

by normanfromport charlotte,

All replies

Helpful answers