I recently purchased three (3) iPad Air 32 GB tablets for my workplace. One of the employees was dismissed, so that iPad was reset to accomodate another employee. I installed iWorks on all three iPad Airs originally for free.
The reset iPad Air can no longer get iWorks for free. Is this because the free offer is only for the first-time product activation?
Thank You,
Jeff
null-OTHER, iOS 7.1.2
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
Cheers, Tom 😉
it depends if you have access to the itunes accounts used to redeem the free copies of iworks apps
If you allowed the employees to use their personal iTunes accounts, you've in effect gifted the iWork's suit to them
If you used an iTunes account you have control of you should be able to use that account to download the
iWork's apps from the App Store again for free
Hello iToaster,
I Appreciate the response. The iTunes account was linked to the company and I control access. The end user has left the company.
How do I go about getting the iWorks apps released from the former user's account? I don't see anyway to delete the account or free up those apps for another account to use. Thanks!
I believe you'll have to completely erase the iPad. Then, if your company ID was used originally, you should be able to re-download again without charge.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
Cheers, Tom 😉
Hello Tom,
Thanks for the info. The interesting thing is that when I log into this user's iCloud account, the iWorks apps are all there. But, they do not show up on the actual iPad Air. Any ideas? Thanks!
Jeff
I was finally able to get iWorks installed on the erased and reset device. However, I had to enlist the support of Apple to do so. They sent me redemption codes to apply in the Apps Store, to get the iWorks Suite for free.
Getting iWork for free on a reset iPad Air
