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Says cannot open page because could not connect to server

Message comes up when I try to get internet access - cannot open page because it could not connect to the server. Internet access and Wi-Fi okay and my two computers connect just fine. I have reconnected both internet and Wi-Fi. In the past when no internet or Wi-Fi the message is clear about this. This one says "cannot connect to the server".

I am a VERY senior citizen challenged with this technology. I don't think I did anything other than what I have always been doing. Hope you can help. Thank you for your patients.

iPad 2, iOS 7.1.1

Posted on Aug 4, 2014 1:16 PM

Reply
1 reply

Aug 6, 2014 7:07 AM in response to Bernie Z

Hi Bernie,


Welcome to Apple Support Communities.


Does this issue occur with multiple webpages and multiple applications, like the App Store and iTunes Store? If this issue isn't isolated to a specific webpage or application, the article linked below has a lot of great tips that resolve most Wi-Fi issues on iOS devices.


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


I hope this helps.

-Jason

Says cannot open page because could not connect to server

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