HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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aysegülklnc
Level 1 (0 points)

Q: Hello

Hello, my phone right from the speaker does not produce sound Plug in your headphones unless no problem when you talk sound is going to come only when playing music one called me to voice out stops squeaking out .. one in the phone occasionally gets warm to explode I'm afraid if you could help ?????

Posted on Aug 4, 2014 12:57 PM

by lllaass,Solvedanswer
lllaass lllaass
Level 10 (190,740 points)
Apple Watch
A:

- verify that the problem is not with the headphones.

- If the iPod is the problem

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

If still problem they you likely have a bad headphone jack

Posted on Aug 4, 2014 2:10 PM

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aysegülklnc

Q: Hello

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Aug 4, 2014 1:14 PM in response to aysegülklnc
    Level 10 (190,740 points)
    Apple Watch
    Aug 4, 2014 1:14 PM in response to aysegülklnc

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Or contact an Apple Authorized service provider

    Apple Retail Store - Genius Bar                                                              

  • by aysegülklnc ,

    aysegülklnc aysegülklnc Aug 4, 2014 2:02 PM in response to lllaass
    Level 1 (0 points)
    Aug 4, 2014 2:02 PM in response to lllaass

    Thank you, but I never heard what could be the reason for carrying water or something spontaneously went right speaker makes noise, less scratchy, so what can I do for it

  • by lllaass,Solvedanswer

    lllaass lllaass Aug 4, 2014 2:10 PM in response to aysegülklnc
    Level 10 (190,740 points)
    Apple Watch
    Aug 4, 2014 2:10 PM in response to aysegülklnc

    - verify that the problem is not with the headphones.

    - If the iPod is the problem

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

    If still problem they you likely have a bad headphone jack

  • by aysegülklnc ,

    aysegülklnc aysegülklnc Aug 4, 2014 2:15 PM in response to lllaass
    Level 1 (0 points)
    Aug 4, 2014 2:15 PM in response to lllaass

    no headphones or plug in headphones nothing to do with the sound is coming .. only call me when someone comes and scratchy little speaker sound could have exploded when I opened the music could sound at low :S