Iphone 5 running on 7.1.2. bluetooth connects to CAR KIT but will not pair (does not ask for code after connecting). audio only plays from phone and not through the speakers connected by bluetooth. I have done the apple trouble solution steps and the problem still persists. any help would be appreciated. the device is compatible with iPhone.
iPhone 5, iOS 7.1.2
Hey there jrf07d,
It sounds like your phone is not pairing to your vehicles bluetooth connection. I would recommend these steps to get it paired, from the following article:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
- On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your accessory to attempt to connect it.
- Tap Settings > Bluetooth and turn Bluetooth off and then on again.
- Restart your iOS device.
- Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap
and "Forget this Device". Try to pair your Bluetooth accessory again.
You may need to your Bluetooth accessory PIN again if your accessory requires one. Some common PINs are 0000, 1111, and 1234.
- Restart your Bluetooth accessory by turning it off and then on again1.
- Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
- If your Bluetooth accessory has upgradable firmware, check to see that you have the latest version1, 2.
Can't pair to a Bluetooth accessory
- If you see the word "Connected" next to a Bluetooth accessory in Settings > Bluetooth, your iOS device is already paired to a Bluetooth accessory. Remember, you can only connect to one Bluetooth accessory at a time.
- If your Bluetooth accessory requires a PIN for pairing, be sure that you are entering the correct PIN1.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Thank you for using Apple Support Communities.
All the best,
Sterling
bluetooth connects but will not pair to device
