Auto-lock has only 2 minutes or 5 minutes. What happened to "never"?

I updated my software to 7.1.2 and lost the "never" setting on auto-lock. Very frustrating to have it lock after 5 minutes. How do I disable this? iPad 3...

MacBook Pro (15-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Aug 4, 2014 8:42 PM

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Posted on Sep 30, 2017 1:43 PM

Hi Plqfytr. See if you have a Profile, Settings > General > Profiles, near the bottom of the list. It might also be Device Management and Profiles. The profile may limit your ability to adjust Auto-Lock. This particularly applies to users connecting to Microsoft Exchange servers.

18 replies

Aug 5, 2014 6:12 AM in response to Hutchoo

Imobl and skydiver are both correct. Security features can be modified/restricted by corporate and school issued ios devices. Imobl's point has nothing to do with being "networked", connected with wifi or through your cell provider. It has to do with WHAT you are accessing. For instance I connected my personal iPad's Mail app to my employer's email system (Microsoft Exchange) so I can receive my work email on my iPad. This is done behind the scenes by a software standard called ActiveSync built into Apple IOS and Microsoft Windows. Once I did this my security features were instantly tightened down on my iPad - I am now required to enter a complex password to log onto my iPad instead of a simple 4 digit code; my password expires every month and must be changed; I do not have an option to leave my iPad unlocked. The point being interfacing with certain "outside" software products that are security conscious - my employers email system in my example - have the ability to modify your IOS Settings and options available to you.

Aug 5, 2014 8:08 AM in response to robdrage

Yes, that was it. The school board changed the available settings with their profile. This did not apply under the old software I guess.

School has been out for 6 weeks so I did not check that! Thank you so much! I deleted the profile and sent IT a note, but they don't care, they're probably out fishing.... My iPad is back to normal!

Aug 5, 2014 8:14 AM in response to Skydiver119

Yes, that was it. The school board changed the available settings with their profile. This did not apply under the old software I guess.

School has been out for 6 weeks so I did not check that! Thank you so much! I deleted the profile and sent IT a note, but they don't care, they're probably out fishing.... My iPad is back to normal!

BTW I deleted the school board App that allowed me to use my iPad on their network.

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Auto-lock has only 2 minutes or 5 minutes. What happened to "never"?

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