ambercat74
Level 1 (0 points)

Q: iPhone message going to the wrong iPhone

My mum's iPhone5 keeps sending messages to my son's iPhone 5C when she is messaging mine iPhone 5S.  How do I stop this happening?

My son & I are on the same iTunes account & mum is on a different account.  The iMessages are switched on all phones. I have changed the settings to remove the iCloud use but this hasn't fixed the issue

iPhone 5s, iOS 7.1.2

Posted on Aug 5, 2014 1:21 AM

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ambercat74

Q: iPhone message going to the wrong iPhone

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  • by razmee209,

    razmee209 razmee209 Aug 5, 2014 11:30 AM in response to ambercat74
    Level 7 (33,309 points)
    Aug 5, 2014 11:30 AM in response to ambercat74

    ambercat74 wrote:

     

    My mum's iPhone5 keeps sending messages to my son's iPhone 5C when she is messaging mine iPhone 5S.  How do I stop this happening?

    My son & I are on the same iTunes account & mum is on a different account.  The iMessages are switched on all phones. I have changed the settings to remove the iCloud use but this hasn't fixed the issue

    If you're using the same apple id for imessage then both of you will receive the imessage.

     

    ON both phone go to settings - message - send&receive - remove or uncheck the apple id.  Do the same for start a new conversation.

  • by jeanninefromflanders,

    jeanninefromflanders jeanninefromflanders Apr 7, 2016 1:08 PM in response to razmee209
    Level 1 (4 points)
    Apr 7, 2016 1:08 PM in response to razmee209

    Using last iphone upgrade, went to settings-->messages but there is NO SEND/RECEIVE for apple id, help please?

  • by javaliga,

    javaliga javaliga Apr 7, 2016 1:23 PM in response to jeanninefromflanders
    Level 4 (3,562 points)
    iCloud
    Apr 7, 2016 1:23 PM in response to jeanninefromflanders

    If you followed razmee209 instructions, you would go to:

     

    Settings > Messages > Send & Receive

     

    Then you should see a list (maybe only one) of emails under "YOU CAN BE REACHED BY IMESSAGE AT" and "START NEW CONVERSATION FROM"

     

    You want to remove or uncheck the email address that you & your mum are sharind (which SHOULD be the same as your Apple ID).

     

    Also, it is bad form to share Apple IDs.  (You will probably have more of these kinds of problems in the future.)  You should each have your own Apple ID and use Family Sharing instead if there is content you need to share .  These should get you started:

     

    Family Sharing - Apple Support

     

    Set up Family Sharing - Apple Support