Mewett1184

Q: Have lost all pages documents when transfer to new iPad

I Have just brought myself a new iPad Air 64Gb to replace my iPad 2 16Gb. i used iTunes to backup all my stuff from old to new, checked all the apps were there then foolishly wiped my old ipad 2 so my parents could use it! I then opened my pages app on my new iPad air and have lost all my documents! I would very much like to know if I can get them back as there was quite a lot of stuff in there!

I Also lost all my procreate documents too but they are not as important as my Pages. Please help. Is there anyway of getting them back?

Posted on Aug 5, 2014 3:32 AM

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Q: Have lost all pages documents when transfer to new iPad

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  • by Demo,

    Demo Demo Aug 5, 2014 3:36 AM in response to Mewett1184
    Level 10 (95,429 points)
    iPad
    Aug 5, 2014 3:36 AM in response to Mewett1184

    Are the documents in iTunes? Do you use iOS file sharing? Take a look at this first.

    iOS: About File Sharing

     

    Do you use iCloud with Pages? If you are using iCloud with Pages, the documents should be in the cloud. Did you look to see in iCloud.com using a web browser on your computer? If they are there, they should download again to the iPad if iCloud is on for Pages. Go to Setting>Pages>iCloud>On. If that is set to on, the documents should begin to download to the iPad when you launch Pages.

     

    Also check Settings>iCloud>Documents & Data>On.

  • by Mewett1184,

    Mewett1184 Mewett1184 Aug 5, 2014 3:48 AM in response to Demo
    Level 1 (0 points)
    Aug 5, 2014 3:48 AM in response to Demo

    thank you Demo for all that information but alas they are not in iTunes I just checked and no I did notknow I could use iCloud

    in pages so there not there either, I checked. I expect that they are gone, i should have taken more care in transferring everything rather that just rushing in.

  • by Demo,

    Demo Demo Aug 5, 2014 3:48 AM in response to Mewett1184
    Level 10 (95,429 points)
    iPad
    Aug 5, 2014 3:48 AM in response to Mewett1184

    I assume that you already tried this, but did you restore the new iPad from the backup of the old one? You have to restore the backup in order to restore the app data. Syncing alone doesn't transfer data which is stored in the backup?

  • by Mewett1184,

    Mewett1184 Mewett1184 Aug 5, 2014 3:54 AM in response to Demo
    Level 1 (0 points)
    Aug 5, 2014 3:54 AM in response to Demo

    yes I backed Up from the old one, but since then my new iPad has backed itself up so I no longer have the backup from my old iPad, or is there a way of getting to it?

  • by Demo,Helpful

    Demo Demo Aug 5, 2014 4:04 AM in response to Mewett1184
    Level 10 (95,429 points)
    iPad
    Aug 5, 2014 4:04 AM in response to Mewett1184

    No. That backup has been overwritten. I don't know how often you backup, but you might have an older backup that you can restore. Normally, you don't want to go to far back, but since you lost all of your data, if you could retrieve any of it, that would be better than nothing.

     

    When you restore from the backup, a pop up window appears with a drop down menu that lets you select from any availabe backups that you have that you can restore from. Did you check to see if you have another one? You can also see your backups if you launch iTunes and go to iTunes>Preferences>Devices (Mac) or Edit>Preferences>Devices (Windows).

  • by Mewett1184,

    Mewett1184 Mewett1184 Aug 5, 2014 4:08 AM in response to Demo
    Level 1 (0 points)
    Aug 5, 2014 4:08 AM in response to Demo

    i found the old backup and am restoring now, it was only the other day so not too long ago, lets see what happens, thank you Demo

  • by Courcoul,

    Courcoul Aug 5, 2014 6:53 AM in response to Demo
    Level 6 (14,193 points)
    Aug 5, 2014 6:53 AM in response to Demo

    If you back the iGadgets thru iTunes on a computer (not the iCloud), each device has its own separate and individual backup container, indexed and identified by its serial #. By default there will be only one and gets overwritten at each backup  of the device, but you can use the Archive feature to keep more than one of a device. I keep an archival backup of each iGadget every time iOS gets bumped up a number.

     

    See Preferences / Devices in iTunes. Hover the cursor over each backup listed there for identifying info. Control-click on each for more options.

     

    There are utilities that can read and interpret the contents of those backups, giving you more options in retrieving past content. I use DigiDNA's DiskAid, trialware and free for educational users.

  • by Demo,

    Demo Demo Aug 5, 2014 7:43 AM in response to Courcoul
    Level 10 (95,429 points)
    iPad
    Aug 5, 2014 7:43 AM in response to Courcoul

    I am aware of this. I have about one dozen archived backups for my iPad and at least 7 or 8 backups for my iPhone Via the archive feature. Why I keep so many is beyond me, but I do.

  • by Courcoul,

    Courcoul Aug 5, 2014 7:49 AM in response to Demo
    Level 6 (14,193 points)
    Aug 5, 2014 7:49 AM in response to Demo

    Many of us suffer from a "chipmunk syndrome", always storing nuts everywhere for the Winter….