iPhone 7 stopped syncing with Outlook calendar

Question

ycartrob Author

Level 1

9 points

iPhone 7 stopped syncing with Outlook calendar

My iPhone is no longer synced to my PC's Outlook calendar. It was, it isn't now. Any help would be appreciated.

iPhone 3G, iOS 7

Posted on Aug 5, 2014 6:29 AM

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Answer 1

Jason L

Community Specialist

Aug 7, 2014 8:57 AM in response to ycartrob

Hi ycartrob,

Welcome to Apple Support Communities.

It sounds like you were able to setup syncing with Outlook in the past, but the syncing stopped unexpectedly. The article linked below has a lot of great tips that should help you resolve the calendar syncing issue.

Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010

http://support.apple.com/kb/TS2776

I hope this helps.

-Jason

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Answer 2

ycartrob Author

Level 1

9 points

Aug 7, 2014 6:44 PM in response to Jason L

I followed the directions following > Troubleshooting on Microsoft Windows > Make sure iCloud Outlook Add-in is active within Outlook

The iCloud Outlook addin is in the list of DISABLED APPLICATION ADD-INS. The message I see is: Add-in was disabled by user after a data Execution Prevention failure.

However, when I go to change it in the COM add-ins box (it's at the top and unchecked) it will not execute; I check the box but nothing happens. The LOCATION is shown and under that it says LOAD BEHAVIOR: unloaded

Any further help would be appreciated; thanks

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Answer 3

Jason L

Community Specialist

Aug 10, 2014 9:55 AM in response to ycartrob

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

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